Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
It's essential to share every update with your users, as they will truly appreciate it. Tailor your changelog to reflect your company's unique branding and host it on your own domain; we're here to assist with the setup process. Integrate Slack and Twitter to ensure your team and customers stay informed about the latest product changes. If necessary, your entire team can contribute to the changelog, as seeing a person's face alongside updates adds a personal touch. While maintaining user privacy, you can choose to make your changelog public or private, or even prevent search engines from indexing it. Since not all products can be categorized uniformly, you have the flexibility to fully customize categories for your changelogs. Enjoy clean formatting that allows for seamless image uploads and the embedding of multimedia. Additionally, consider adding subtle badge animations to your product, ensuring users don't overlook any significant updates. With these features, you can create a more engaging and informative experience for your audience.
Description
Rapidr allows you to incorporate customer feedback into product development.
Analyze, collect, and organize feedback from different sources.
Prioritize to determine which feedback has the greatest business impact.
Close the feedback loop by notifying customers, creating a Roadmap, and/or a built-in Changelog.
Rapidr is a unified customer feedback system that gives you all the tools you need to listen, analyze, and close the feedback loop.
API Access
Has API
No
API Access
Has API
No
Integrations
Loom
Yes
Slack
Yes
UserVitals
Yes
Wistia
Yes
X (Twitter)
Yes
Integrations
Loom
No
Slack
No
UserVitals
No
Wistia
No
X (Twitter)
No
Pricing Details
$29 per month
Free Trial
No
Free Version
Yes
Pricing Details
$19/month
14-day free trial. No credit card required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Headway App
Website
headwayapp.co
Vendor Details
Company Name
Rapidr
Founded
2020
Country
United States
Website
rapidr.io
Product Features
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
No
Bug Reports
Yes
Community Feedback Tools
Yes
Live Chat
Yes
Negative Feedback Management
Yes
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
Yes
Surveys
No
User Testing Tools
Yes
Video Feedback
No
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
Yes
Website Feedback
Yes