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Description
Hawksearch offers top-tier features that enable you to shape the search experience for your visitors effectively. Whether you are focused on selling products, locating content, or managing multiple systems, Hawksearch aligns seamlessly with your business goals. This platform empowers me to send targeted messages and promotions directly to the visitors on my site. Additionally, Hawksearch's flexibility allows you to showcase specific content or products that are aligned with your objectives. It provides the ability to achieve greater results with fewer lines of code, blending the advantages of SaaS with custom development. By normalizing the search phrases used by website visitors, it effectively connects data from PIM, ERP, or eCommerce systems. Hawksearch, being a platform-agnostic solution, is built on the robust Open Source Lucene and .NET technologies. Furthermore, its utilization of sophisticated machine learning and pattern analysis enhances the identification of the optimal search experiences tailored for users, ensuring effective engagement. Ultimately, Hawksearch not only improves search functionality but also enriches user interaction across diverse platforms.
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
API Access
Has API
API Access
Has API
Integrations
Adobe Experience Manager
BigCommerce
Genesys Cloud CX
Kontent.ai
Magento
NTT Cloud Communications
NiCE Workforce Management (WFM)
Progress Sitefinity
ROC Commerce
SAP Commerce Cloud
Integrations
Adobe Experience Manager
BigCommerce
Genesys Cloud CX
Kontent.ai
Magento
NTT Cloud Communications
NiCE Workforce Management (WFM)
Progress Sitefinity
ROC Commerce
SAP Commerce Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hawksearch
Founded
2012
Country
United States
Website
www.hawksearch.com
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/