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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign
AdRem NetCrunch
AuditShipment
Bedrock Analytics
Bitium
Campaign Monitor
Constant Contact
Cyfe
Facebook
HelpOnClick Live Chat
HubSpot Marketing Hub
LeadMaster
Microsoft SharePoint
Nicereply
Robly
SyncSmart
VisitorTrack
WordPress
X (Twitter)
Zapier

Integrations

ActiveCampaign
AdRem NetCrunch
AuditShipment
Bedrock Analytics
Bitium
Campaign Monitor
Constant Contact
Cyfe
Facebook
HelpOnClick Live Chat
HubSpot Marketing Hub
LeadMaster
Microsoft SharePoint
Nicereply
Robly
SyncSmart
VisitorTrack
WordPress
X (Twitter)
Zapier

Pricing Details

$1,299 per server
Free Trial
Free Version

Pricing Details

$29 per user per month
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

HarePoint

Founded

2003

Country

Canada

Website

www.harepoint.com/Products/HarePointHelpDesk/Default.aspx

Vendor Details

Company Name

Metadot

Founded

2006

Country

United States

Website

www.mojohelpdesk.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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Total Support HelpDesk Reviews

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