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Average Ratings 1 Rating

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features
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support

Description

Harbour Assist consolidates customer relations, communications, asset management, invoicing, and reporting into a single, user-friendly solution. This platform is favored by boutique marinas, large leisure organizations, commercial harbors, and local governments alike. Whether inland or coastal, its reach spans the globe. It is designed for use in offices, on the docks, and out on the water. Clients report that Harbour Assist enables them to operate more effectively, enhance customer service, and boost their cash flow. Additionally, boat owners appreciate the online self-service portal for secure payments and account management. Thriving businesses benefit from real-time data access, effective communication, adaptability, and seamless customer interactions. Harbour Assist provides all essential tools for success within one comprehensive package. There are no hidden fees, additional charges for seasonal staff, or costs for altering marina configurations. Experience unparalleled freedom with unlimited users, accounts, transactions, data, and emails, allowing your business to thrive without constraints. Ultimately, Harbour Assist empowers users to focus on growth and customer satisfaction without unnecessary hurdles.

Description

The water sports leisure sector is experiencing a significant shift as marina visitors increasingly expect enhanced services. With the implementation of Mobile Marina Administration, harbor masters now have access to a streamlined tool that simplifies port management tasks, enabling them to deliver quicker and more efficient service to guests. This innovation allows harbor masters to assist visitors using a tablet and an invoice printer, eliminating the need for guests to visit the marina office for information about available berths. During peak times, this system ensures that visitors receive prompt attention, allowing them to make the most of their leisure time. To aid harbor masters in adapting to this evolving digital landscape, the My Marina Administration software comes bundled with a support package. Consequently, harbor masters can concentrate on serving both berth holders and transient visitors, while Sudum manages the necessary backend operations seamlessly. Ultimately, this advancement not only improves visitor satisfaction but also enhances the overall efficiency of marina operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Harbour Assist

Founded

2014

Country

United Kingdom

Website

www.harbourassist.com

Vendor Details

Company Name

Sudum

Founded

2006

Country

Netherlands

Website

www.sudum.nl/en/index.php

Product Features

Marine

Accounting Management No 
Ballast Table No 
Barcodes No 
Boat Maintenance No 
Manufacturing/Supplier Pricebooks No 
Marina Management Yes 
Maritime Crew Management No 
Routing No 
Scheduling No 
Storage Management No 

Product Features

Marine

Accounting Management Yes 
Ballast Table No 
Barcodes No 
Boat Maintenance No 
Manufacturing/Supplier Pricebooks No 
Marina Management Yes 
Maritime Crew Management No 
Routing No 
Scheduling Yes 
Storage Management No 

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