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Average Ratings 1 Rating
Description
Harbour Assist consolidates customer relations, communications, asset management, invoicing, and reporting into a single, user-friendly solution. This platform is favored by boutique marinas, large leisure organizations, commercial harbors, and local governments alike. Whether inland or coastal, its reach spans the globe. It is designed for use in offices, on the docks, and out on the water. Clients report that Harbour Assist enables them to operate more effectively, enhance customer service, and boost their cash flow. Additionally, boat owners appreciate the online self-service portal for secure payments and account management. Thriving businesses benefit from real-time data access, effective communication, adaptability, and seamless customer interactions. Harbour Assist provides all essential tools for success within one comprehensive package. There are no hidden fees, additional charges for seasonal staff, or costs for altering marina configurations. Experience unparalleled freedom with unlimited users, accounts, transactions, data, and emails, allowing your business to thrive without constraints. Ultimately, Harbour Assist empowers users to focus on growth and customer satisfaction without unnecessary hurdles.
Description
The water sports leisure sector is experiencing a significant shift as marina visitors increasingly expect enhanced services. With the implementation of Mobile Marina Administration, harbor masters now have access to a streamlined tool that simplifies port management tasks, enabling them to deliver quicker and more efficient service to guests. This innovation allows harbor masters to assist visitors using a tablet and an invoice printer, eliminating the need for guests to visit the marina office for information about available berths. During peak times, this system ensures that visitors receive prompt attention, allowing them to make the most of their leisure time. To aid harbor masters in adapting to this evolving digital landscape, the My Marina Administration software comes bundled with a support package. Consequently, harbor masters can concentrate on serving both berth holders and transient visitors, while Sudum manages the necessary backend operations seamlessly. Ultimately, this advancement not only improves visitor satisfaction but also enhances the overall efficiency of marina operations.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Harbour Assist
Founded
2014
Country
United Kingdom
Website
www.harbourassist.com
Vendor Details
Company Name
Sudum
Founded
2006
Country
Netherlands
Website
www.sudum.nl/en/index.php
Product Features
Marine
Accounting Management
No
Ballast Table
No
Barcodes
No
Boat Maintenance
No
Manufacturing/Supplier Pricebooks
No
Marina Management
Yes
Maritime Crew Management
No
Routing
No
Scheduling
No
Storage Management
No
Product Features
Marine
Accounting Management
Yes
Ballast Table
No
Barcodes
No
Boat Maintenance
No
Manufacturing/Supplier Pricebooks
No
Marina Management
Yes
Maritime Crew Management
No
Routing
No
Scheduling
Yes
Storage Management
No