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Description
Happilee.io is a platform designed for the WhatsApp Business API that provides small to medium enterprises with the tools to automate their communications, oversee customer service, and deliver bulk notifications via WhatsApp. Among its standout features is a user-friendly drag-and-drop chatbot builder that requires no coding for frequently asked questions, along with 24/7 customer support. The platform also offers a shared team inbox that facilitates centralized communication management and teamwork, along with broadcasting capabilities for effective bulk messaging to specific audiences. Moreover, it includes WhatsApp Commerce, which allows for storefronts and in-chat purchasing, as well as scheduling options for automated drip campaigns and tailored alerts such as stock updates and promotional notifications. With seamless integration capabilities with over 1,000 applications, including Zapier, HubSpot, Zoho CRM, Shopify, and Google Sheets, it effectively utilizes Meta's APIs and a robust infrastructure. This integration significantly boosts response times, enhances customer satisfaction, and drives sales by facilitating the use of official WhatsApp features, syncing with CRM data, and establishing sophisticated automation workflows, ultimately leading to improved business operations.
Description
SocialAPI serves as a comprehensive cloud solution for businesses utilizing WhatsApp for messaging, marketing, and customer support. It establishes a connection between enterprises and Meta’s WhatsApp Cloud API, enabling features like campaign broadcasts, template messaging, delivery tracking, and contact management. The platform includes a user-friendly visual no-code flow builder that facilitates automated responses and conversational workflows. Additionally, a collaborative team inbox allows multiple agents to manage conversations efficiently with features for routing and internal communication. SocialAPI also provides capabilities for scheduling campaigns, segmenting audiences, deploying AI chatbot automations, and accessing detailed analytics, while offering webhooks and a REST API complete with developer documentation. Businesses leverage this platform for various purposes, including promotions, notifications regarding orders and shipping, reminders for appointments, lead follow-ups, and support across sectors such as e-commerce, healthcare, education, and real estate. Furthermore, it’s important to note that while Meta conversation charges are billed at Meta’s rates, SocialAPI does not impose any additional markup on those costs. This ensures transparency and fairness for businesses using the service.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Axis LMS
Yes
Facebook
Yes
Freshsales
Yes
Google Sheets
Yes
HubSpot CRM
Yes
Meta Ads Manager
Yes
Pabbly Connect
Yes
Shopify
Yes
Workpex
Yes
Integrations
WhatsApp
Yes
Axis LMS
No
Facebook
No
Freshsales
No
Google Sheets
No
HubSpot CRM
No
Meta Ads Manager
No
Pabbly Connect
No
Shopify
No
Workpex
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
₹299/30 days
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Happilee
Country
India
Website
happilee.io
Vendor Details
Company Name
Zivaan Solutions
Founded
2009
Country
India
Website
social.zivaansolutions.com
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No