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Description
Hanyhost is an innovative co-host platform designed specifically for Airbnb and short-term rental hosts that streamlines guest interactions by providing immediate responses to frequently asked questions, which may include check-in details, Wi-Fi access, parking information, house rules, and local recommendations. It efficiently manages requests for early check-ins, late check-outs, and luggage storage according to your predefined policies, while only flagging urgent or ambiguous matters to you with the necessary context for resolution. By utilizing your own templates and listing details, Hanyhost ensures that all communications are consistent with your brand voice and accurate, offering round-the-clock support that helps maintain optimal response times, an essential factor for search visibility. Moreover, it minimizes repetitive tasks, allowing hosts to enjoy restful nights and reclaim many hours previously spent on manual messaging. The platform also features smart escalation for significant issues such as lockouts, leaks, disturbances, or refund inquiries, providing succinct summaries and actionable next steps to the appropriate contacts. Catering to everyone from individual property owners to larger agencies and co-hosts, Hanyhost standardizes responses across multiple listings, thereby reducing the mental load associated with managing various properties. This comprehensive automation allows hosts to focus more on enhancing guest experiences rather than getting bogged down in administrative tasks.
Description
HelloGuestbook serves as an online digital guidebook tailored for vacation rental hosts, property managers, boutique hotels, and bed and breakfasts. It allows hosts to compile a comprehensive guide for guests that includes essential information such as house rules, check-in procedures, Wi-Fi access, appliance instructions, and local tips, which can be easily shared via a link or QR code. Guests can access the guide directly in their web browser without needing to download an app or register for an account, making it user-friendly. A QR code for Wi-Fi connection simplifies access by eliminating the need to enter the password manually, while a map feature categorizes local suggestions. The Pro version offers additional benefits like automatic translation for guests who prefer reading the guide in their native language, as well as analytics that track guidebook views and which pages are most frequently accessed. The free plan allows for one guidebook with up to two customizable pages, whereas the Pro version enhances the experience with more custom pages, integrated maps, a personalized guidebook URL, detailed analytics, translation options, and the removal of HelloGuestbook branding, ensuring a more tailored and professional presentation. This flexibility makes HelloGuestbook an invaluable tool for enhancing guest experiences while providing hosts with insights into their guests' interactions.
API Access
Has API
No
API Access
Has API
No
Integrations
Airbnb
No
Booking.com
No
Pricing Details
$7.99 per month per listing
Free Trial
Yes
Free Version
Yes
Pricing Details
$84/year
Pro: $7/month for one guidebook, or $84 billed yearly. New accounts receive a 30-day Pro trial without a payment card. The free plan includes one guidebook and two custom pages; Pro adds more custom pages, a custom guidebook URL, maps, analytics, automatic translation, and removes HelloGuestbook branding.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hanyhost
Country
United States
Website
hanyhost.com
Vendor Details
Company Name
HelloGuestbook
Founded
2025
Country
Norway
Website
helloguestbook.com
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Alternatives
Alternatives
No Alternatives
