Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Hamlet is a cloud-based coworking and flexible office management platform that helps workspace operators automate billing, manage reservations, and coordinate member services. The software supports recurring memberships, dedicated desks, day passes, virtual offices, and other flexible workspace products. Its billing capabilities include automated invoicing, credit card and direct debit payments, receipts, overdue reminders, and scheduled payment retries. Integration with Xero provides two-way synchronization of invoices and payment information, while Stripe and Worldpay support payment processing. Hamlet's booking system manages meeting rooms, desks, studios, and other resources with live availability, configurable rates, membership credits, and optional add-ons. Members can access a branded portal and mobile app to book spaces, manage payments, check in, submit support requests, and communicate with staff. The platform includes a shared inbox and sales pipeline for organizing inquiries, managing leads, scheduling follow-ups, and tracking customer relationships. Reporting dashboards provide visibility into revenue, outstanding payments, resource utilization, booking activity, and performance across multiple locations. Hamlet also offers community engagement features, automated administrative workflows, role-based access controls, and integrations with calendar and building access systems.
Description
Unavoidable CRM is a cloud-enabled customer relationship management platform tailored for small service-oriented businesses, such as those in trades, clinics, cleaning and pest-control services, as well as tour operators and agencies. It consolidates inquiries and customer interactions into a collaborative workspace, featuring an AI-driven receptionist that handles call answering and booking, missed-call text responses, and a unified inbox for SMS, WhatsApp, email, and phone communications. Teams have the capability to oversee leads through a structured sales pipeline, arrange appointments, automate follow-ups, generate quotes and invoices, process payments via Stripe, and pursue overdue balances. Additionally, the system facilitates booking and customer record management, enabling smaller operators to effectively manage workflows from the initial inquiry all the way to payment. Various plans offer the same essential features but differ in terms of user capacity and customization options. Charges for call minutes, messages, and AI receptionist services are calculated based on usage and billed separately at the provider’s cost, ensuring businesses only pay for what they use. This comprehensive approach enhances operational efficiency, allowing businesses to focus more on customer service and growth.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
GoCardless
No
Google Calendar
No
Mailchimp
No
OpenRouter
No
Postmark
No
QuickBooks Online
No
Retell AI
No
Stripe
No
Twilio
No
WhatsApp
No
Integrations
GoCardless
Yes
Google Calendar
Yes
Mailchimp
Yes
OpenRouter
Yes
Postmark
Yes
QuickBooks Online
Yes
Retell AI
Yes
Stripe
Yes
Twilio
Yes
WhatsApp
Yes
Pricing Details
$350 AUD/location/month
Free Trial
No
Free Version
No
Pricing Details
£29/month
Solo costs £29/month for 1 user and up to 1,000 contacts. Team costs £149/month for 5 users and up to 10,000 contacts. Agency costs £399/month for unlimited users and contacts and includes white-label options. All plans include every feature; annual billing saves 20%. The free trial lasts 14 days and requires no card. Texts, calls, AI receptionist minutes, and email sending are billed separately at provider cost, with no markup.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hamlet Co
Founded
2018
Country
Australia
Website
hamletco.space/
Vendor Details
Company Name
Unavoidable Studio
Founded
2026
Country
United Kingdom
Website
unavoidablecrm.com
Product Features
Space Management
Change Management
No
Design Management
No
Floor Plans & Maps
No
For Offices
No
For Retail
No
Occupancy Management
No
Planogramming
No
Shelf Planning
No
Space Reservation
No
Usage Tracking / Analytics
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Alternatives
Alternatives
No Alternatives