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Description
No matter the nature of your business, efficiently managing every request can be a challenge. The Hamilton Facility serves as a comprehensive service and maintenance management solution, allowing for centralized scheduling of all requests within one software platform. Whether it's addressing a broken chair or responding to a water damage crisis, our adaptable intervention software proves to be an essential resource for organizations. Employees can submit their service requests directly to the facilities management teams using the software, ensuring a streamlined process. Requests ranging from malfunctioning printers to air-conditioning issues are meticulously tracked, with resolution confirmed only after complete satisfaction is achieved. Additionally, the application allows for the prioritization of interventions based on urgency, enhancing response effectiveness. This service management system empowers facility managers to allocate tasks efficiently, facilitating a more responsive approach to maintenance needs. You will have a transparent view of your teams' workloads, enabling you to consistently monitor maintenance requests through a scheduled overview within the software. This not only enhances efficiency but also fosters a culture of accountability and responsiveness in your organization.
Description
Reflexion CAFM serves as a robust platform for managing facilities and maintenance, allowing organizations to oversee assets, maintenance tasks, service requests, and field personnel seamlessly from a unified system.
This platform enhances efficiency by automating both reactive maintenance and planned preventive maintenance processes, streamlining the creation, scheduling, tracking, and completion of work orders. Additionally, it features a centralized asset register that includes lifecycle data, service history, and financial analytics aimed at optimizing asset performance and increasing their lifespan.
With a dedicated help desk, Reflexion manages service requests across various channels, equipped with automated monitoring of service level agreements, escalation processes, and timely notifications. The inclusion of a mobile application with offline functionality empowers technicians to access work orders, document site conditions with photos, update their progress, and finalize tasks directly on location.
Furthermore, the platform offers real-time dashboards and reporting tools that enhance operational transparency and provide valuable insights, ultimately facilitating more informed decision-making for organizations. This comprehensive approach ensures that all aspects of facility and maintenance management are effectively integrated, supporting overall operational excellence.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
€99 per site per month
Free Trial
Free Version
Pricing Details
$50000
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hamilton Apps
Founded
1995
Country
France
Website
hamiltonapps.com/en/produit/hamilton-facility
Vendor Details
Company Name
Lattice Software Solutions LLC
Country
United Arab Emirates
Website
latticegulf.com
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Maintenance Management
Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Product Features
Facility Management
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
