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Description
Transform your Slack interactions into a streamlined ticketing system with Halp, a contemporary help desk designed for those who cherish Slack. By enhancing the happiness and productivity of your remote teams, Halp allows you to convert any message into a ticket simply by using an emoji. You can track your team's requests from any source, ensuring that you never repeat the same task. With a robust workflow engine and machine learning capabilities, Halp accelerates the resolution of routine inquiries and tasks. Your colleagues are more than just customers; they are your friends, and communicating naturally makes ticketing effortless. Halp's advanced Ticketing Platform is ideal for rapidly expanding teams, and if you already utilize another ticketing solution, we provide seamless integrations with platforms like Zendesk, Jira, and many others. Experience the difference in efficiency and collaboration that Halp brings to your team’s workflow.
Description
Connect with your network, oversee your website, and expand your audience, all within a single, user-friendly platform. Spoke brings together ten essential tools that you rely on every day for your website management, contacts database, email marketing, event organization, and fundraising efforts. By using Spoke, you not only save time and money but also enhance your data integrity automatically by syncing with any third-party databases you may utilize. This functionality guarantees that a consistent message reaches both your members and the broader public through all communication channels. Additionally, Spoke enables the creation of unlimited groups and the ability to assign countless tags to contact profiles, which helps manage website access and simplifies the process of generating reports and lists. Custom fields can be established to capture additional information about each user, and these fields are also searchable for ease of reporting. You can also add private or team notes to contact profiles, allowing you to document meetings or interactions with each member effectively, thus fostering better relationships. Overall, Spoke is designed to streamline your organizational tasks while enhancing communication and data management.
API Access
Has API
API Access
Has API
Integrations
Slack
Stackreaction
Wufoo
Zapier
Easyflow
Jira
Jira Work Management
Microsoft 365
Microsoft Teams
Okta
Integrations
Slack
Stackreaction
Wufoo
Zapier
Easyflow
Jira
Jira Work Management
Microsoft 365
Microsoft Teams
Okta
Pricing Details
$25 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Atlassian
Founded
2002
Country
United States
Website
www.halp.com
Vendor Details
Company Name
Spoke
Founded
2013
Country
United States
Website
spokedc.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
Association Management
Chapter Management
Committee Management
Dues Management
Election Management
Email Marketing
Event Management
Financial Management
Fundraising Management
Jobs Board
Member Communities
Member Directory
Member Portal
Membership Management
Website Management
