Average Ratings 4 Ratings

Total
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support

Average Ratings 0 Ratings

Total
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Description

All-in-one software transforms the way MSPs provide managed IT services to their customers. HaloPSA empowers you to manage your entire service desk with ITIL-aligned, out-of-the box functionality.

Description

UnitLook consolidates ticket management, project oversight, capacity forecasting, time tracking, and team availability into a unified platform designed for project-oriented companies and service teams that require transparent insights into their workflows, workloads, delivery processes, and profitability metrics. By integrating various functions instead of relying on disparate tools and spreadsheets, UnitLook allows teams to seamlessly connect tasks, schedules, resource allocation, timesheet entries, and client interactions in a single interface, providing a comprehensive overview of projects, personnel, timelines, and financial outcomes without the hassles of fragmented systems or labor-intensive reporting methods. This innovative solution enhances efficiency and promotes collaboration across teams. Key features include: - Tracking of tickets and tasks for incoming client inquiries as well as essential project activities - Gantt-style planning tools for creating visual timelines and roadmaps - Visibility into workloads and capacities to manage availability and avoid employee overload - Time tracking with direct logging of timesheets linked to specific projects and clients - Access to a client portal with Service Level Agreement (SLA) monitoring - Comprehensive reporting capabilities for both project management and financial evaluation.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Analytify AI Yes 
AnyDesk Yes 
BeeCastle Yes 
HappySat Yes 
Jira Service Management Yes 
Jira Work Management Yes 
KashFlow Yes 
Lansweeper Yes 
Microsoft Exchange Yes 
Microsoft Outlook Yes 
Microsoft Power BI Yes 
Microsoft System Center Yes 
NinjaOne Yes 
PayPal Yes 
ScalePad Lifecycle Insights Yes 
Strety Yes 
TeamViewer Yes 
Thread Yes 
X (Twitter) Yes 
n8n Yes 

Integrations

Analytify AI No 
AnyDesk No 
BeeCastle No 
HappySat No 
Jira Service Management No 
Jira Work Management No 
KashFlow No 
Lansweeper No 
Microsoft Exchange No 
Microsoft Outlook No 
Microsoft Power BI No 
Microsoft System Center No 
NinjaOne No 
PayPal No 
ScalePad Lifecycle Insights No 
Strety No 
TeamViewer No 
Thread No 
X (Twitter) No 
n8n No 

Pricing Details

$35 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

€129/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Halo Service Solutions

Founded

1994

Country

United Kingdom

Website

halopsa.com

Vendor Details

Company Name

UnitPick

Founded

2021

Country

Croatia

Website

unitlook.com

Product Features

MSP

Backup Management No 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management Yes 
Remote Access Yes 
Remote Systems Monitoring No 
Scheduling Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management Yes 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Product Features

Professional Services Automation

Billing & Invoicing Yes 
CRM No 
Client Portal Yes 
Collaboration Tools Yes 
Document Management No 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation No 
Quote Management No 
Resource Management Yes 
Time & Expense Tracking Yes 

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