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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

HaloDesk serves as an AI-driven receptionist for dental practices and medical spas located in Manhattan and Brooklyn. After-hours and weekend calls are redirected to HaloDesk, where it greets callers using the practice's name and delivers pre-approved information like business hours and location. Additionally, it records requests for appointments or consultations and prioritizes urgent inquiries, but does not handle appointment bookings or offer clinical guidance; instead, the practice's staff will evaluate and confirm the received requests. Every morning at 7:00 AM, a summary email detailing the calls is sent out. The entire setup process is conducted remotely during an initial kickoff meeting, eliminating the need for any software installation on-site, while the service primarily communicates in English; Spanish-speaking callers have the option to request a return call from the practice's personnel. Furthermore, services tailored for medical spas can also be provided upon request, ensuring a comprehensive support system for clients.

Description

Infercall serves as a cloud-based AI receptionist tailored for small enterprises and service-oriented teams. By utilizing pertinent business information such as services offered, pricing, operational hours, policies, and necessary documents, it effectively handles inbound phone calls and chats initiated on websites. This intelligent receptionist is capable of addressing common inquiries, assessing the nature of calls, gathering necessary caller information, transferring calls, or taking organized messages based on predefined guidelines established by the business. Additionally, through various integrations, it can facilitate appointment scheduling, generate follow-up tasks or customer records, and draft quotes or create jobs. The platform offers valuable insights, including call summaries, transcripts, recordings, and analytics for comprehensive assessment. Businesses have the flexibility to either forward an existing phone number or adopt an Infercall-specific number, while also customizing greetings and languages, alongside managing call operations via a user-friendly web dashboard. Suitable applications of this service extend across various sectors, including trades, home services, salons, dental clinics, and any businesses that require appointment scheduling or inquiry management. By leveraging such technology, businesses can enhance their customer engagement while streamlining communication processes efficiently.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Calendly No 
Gmail No 
Google Calendar No 
Google Sheets No 
Mindbody No 
Salesforce No 
ServiceM8 No 
SuiteDash No 
Xero No 
Zoho CRM No 

Integrations

Calendly Yes 
Gmail Yes 
Google Calendar Yes 
Google Sheets Yes 
Mindbody Yes 
Salesforce Yes 
ServiceM8 Yes 
SuiteDash Yes 
Xero Yes 
Zoho CRM Yes 

Pricing Details

$1,999/month
$1,999 per month, month to month, with no setup fee. Annual prepayment is $19,990 for 12 months. The first 3 founding practices receive their first 30 days free.
Free Trial Yes 
Free Version No 

Pricing Details

$5/month
US Starter is US$5 per month and includes 50 minutes; additional usage charges apply. Prices and usage rates vary by region.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HaloDesk

Founded

2026

Country

United States

Website

halodesk.io

Vendor Details

Company Name

Infercall

Founded

2025

Country

Australia

Website

infercall.com

Product Features

Product Features

Alternatives

No Alternatives

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