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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

3CX
Act!
AnyDesk
COZYROC SSIS+ Suite
Cisco Webex
ConnectWise Automate
ConnectWise Cybersecurity Management
Facebook
Jira Service Management
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
N-able MSP Manager
PagerDuty
QuickBooks Online
RingCentral RingEX
Slack
TeamViewer
X (Twitter)
Xero

Integrations

3CX
Act!
AnyDesk
COZYROC SSIS+ Suite
Cisco Webex
ConnectWise Automate
ConnectWise Cybersecurity Management
Facebook
Jira Service Management
Microsoft 365
Microsoft Azure
Microsoft Dynamics 365
N-able MSP Manager
PagerDuty
QuickBooks Online
RingCentral RingEX
Slack
TeamViewer
X (Twitter)
Xero

Pricing Details

$55.00 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Halo Service Solutions

Founded

1994

Country

United Kingdom

Website

haloservicedesk.com

Vendor Details

Company Name

Isogent

Founded

2010

Country

United States

Website

www.isogent.com/solutions/isotask

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

Vendor Management

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Alternatives

Alternatives

Mint Service Desk Reviews

Mint Service Desk

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