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ease
features
design
support

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Description

The HPE Consumption Analytics Portal serves as the metering and analytics feature within HPE GreenLake, an on-demand IT solution from HPE Pointnext Services that combines the flexibility and cost-effectiveness of public cloud services with the security of your own data center. This platform provides detailed insights into your usage patterns and expenses through engaging dashboards and an intuitive drag-and-drop reporting interface. You can effectively manage IT expenditures with adaptable budgeting options and a recommendation system that operates based on usage metrics for consumption-driven services. Additionally, by predicting demand, you can avert potential shortages that could lead to outages, empowering you with the ability to strategically plan your resource capacity. Integrated within HPE GreenLake, the HPE Consumption Analytics Portal enhances transparency, allowing for clearer understanding of how your usage and commitments impact your monthly expenses. Ultimately, this tool grants you greater control over decision-making concerning capacity planning to ensure optimal performance of your workloads.

Description

Engage is a highly personalized and exceptional experience that uses the power of AWS, Generative AI and AWS. Operating clunky, on-premise systems of contact centers is time-consuming and costly. Local Measure's Engage For Amazon Connect is helping contact centers cater to the modern consumer's needs. Engage is a Contact Center as a Service. This means that we handle all updates and improvements. We do not require expensive agent licenses or hardware. Our consumption-based pricing is designed to accommodate businesses of all sizes. To build a brand, you must put your customers first. Engage helps agents better understand their customers and make their lives easier with intelligent AI, features like sentiment analysis and chatbots. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acronis Cyber Protect Cloud
Apple Business Chat
Capgemini Intelligent Automation Platform
Comarch Master Data Management
Commvault Cloud
Confluence
CyberSWIFT PPMS
Fortinet SD-WAN
Google Cloud Security Command Center
LINE
Microsoft 365
Microsoft Azure
Microsoft Teams
QSA.net
TCS ADD
TCS MasterCraft TransformPlus
VMware Cloud
WeChat
WhatsApp
icetana

Integrations

Acronis Cyber Protect Cloud
Apple Business Chat
Capgemini Intelligent Automation Platform
Comarch Master Data Management
Commvault Cloud
Confluence
CyberSWIFT PPMS
Fortinet SD-WAN
Google Cloud Security Command Center
LINE
Microsoft 365
Microsoft Azure
Microsoft Teams
QSA.net
TCS ADD
TCS MasterCraft TransformPlus
VMware Cloud
WeChat
WhatsApp
icetana

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hewlett Packard Enterprise

Founded

2010

Country

United States

Website

www.hpe.com/us/en/services/cloud-cost-management.html

Vendor Details

Company Name

Local Measure

Founded

2013

Country

Australia

Website

www.localmeasure.com

Product Features

Cloud Cost Management

Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Alternatives

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