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Description
HMS Flow is a comprehensive cloud-based hotel management solution that allows operators to manage their properties through a unified dashboard. This platform integrates a hotel property management system (PMS) and front office functionalities, including reservation calendars, check-in/check-out processes, folios, invoicing, and over 50 reporting options, while also featuring a channel manager that facilitates two-way synchronization of rates and availability with more than 40 online travel agencies such as Booking.com, Expedia, Airbnb, and Agoda, thus preventing issues of overbooking through a shared inventory. In addition, it offers a commission-free booking engine that enables direct reservations from the hotel’s website, alongside customer relationship management (CRM) tools designed for handling guest profiles, communications, and loyalty programs. The system includes built-in features for housekeeping management, rate intelligence, and police/ID identity reporting, utilizing QR scanning technology for enhanced security. To safeguard data, it employs encryption both during transfer and while stored, complemented by daily backups and role-based access controls. Additionally, groups managing multiple properties can oversee all hotels from a centralized location with aggregated reporting capabilities. The service is offered at an annual rate starting from EUR 325 per property based on room count, and potential users can take advantage of a 14-day free trial without the need for a credit card, making it accessible for hotels of various sizes. This combination of features ensures that hotel management is streamlined and efficient, catering to the diverse needs of modern hospitality operations.
Description
The software known as the Inn System has proven to be a game-changer for our hotel, streamlining operations, resolving cash management issues, and enhancing staff morale, all while prioritizing guest satisfaction. This Windows-based graphical point-and-click system incorporates a wide array of property management features, such as handling reservations, check-ins, front desk operations, check-outs, night audits, housekeeping tasks, property maintenance, and guest history records. It also includes tools for general management, a back-office interface, and a credit card processing system, allowing for automated email confirmations of reservations. Additionally, it connects seamlessly with internet reservation platforms, enables scanning of driver's licenses, and processes credit cards through an online gateway. The system automatically posts phone calls to guest folios and can export data to QuickBooks for accounting purposes. Owners and hotel managers can remotely access the hotel’s computer from their home offices, and the software offers customizable, professional-grade color forms that feature the hotel’s logo, name, address, phone number, and website. With all its capabilities, the Inn System not only enhances efficiency but also contributes to creating a more personalized experience for our guests.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
EUR 325/yr
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HMS Flow
Founded
2013
Country
Turkey
Website
www.hmsflow.com
Vendor Details
Company Name
Twenty-First Century
Country
United States
Website
www.21stcenturycompany.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
