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Description
HMS Flow is a comprehensive cloud-based hotel management solution that allows operators to manage their properties through a unified dashboard. This platform integrates a hotel property management system (PMS) and front office functionalities, including reservation calendars, check-in/check-out processes, folios, invoicing, and over 50 reporting options, while also featuring a channel manager that facilitates two-way synchronization of rates and availability with more than 40 online travel agencies such as Booking.com, Expedia, Airbnb, and Agoda, thus preventing issues of overbooking through a shared inventory. In addition, it offers a commission-free booking engine that enables direct reservations from the hotel’s website, alongside customer relationship management (CRM) tools designed for handling guest profiles, communications, and loyalty programs. The system includes built-in features for housekeeping management, rate intelligence, and police/ID identity reporting, utilizing QR scanning technology for enhanced security. To safeguard data, it employs encryption both during transfer and while stored, complemented by daily backups and role-based access controls. Additionally, groups managing multiple properties can oversee all hotels from a centralized location with aggregated reporting capabilities. The service is offered at an annual rate starting from EUR 325 per property based on room count, and potential users can take advantage of a 14-day free trial without the need for a credit card, making it accessible for hotels of various sizes. This combination of features ensures that hotel management is streamlined and efficient, catering to the diverse needs of modern hospitality operations.
Description
Octopus24 serves as a comprehensive software solution for managing hotels and renting out rooms or holiday apartments. Its seamless integration with platforms like Booking, Expedia, BestDay, Despegar, Agoda, and Airbnb enables effective oversight of hotel availability while maximizing occupancy profits. You can efficiently manage your bookings, receive real-time reports, mark important holiday dates on your calendar, and assign various access levels to your staff. Additionally, Octopus24 automatically connects your hotel to multiple sales channels, enhancing both revenue and occupancy rates. The software also facilitates the creation of a personalized hotel website, activates an online booking engine, and allows for integration with your Facebook page for greater visibility. Users can generate electronic invoices and keep track of income and expenses through its robust accountability features. Furthermore, Octopus24 offers dedicated technical support every day of the year, accessible via phone, chat, video calls, email, and WhatsApp, ensuring that assistance is available whenever needed. By utilizing Octopus24, hotel operators can streamline their management processes while boosting overall profitability.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Freshdesk
No
Google Analytics
No
Google Docs
No
PayPal
No
Stripe
No
Zendesk
No
Integrations
Freshdesk
Yes
Google Analytics
Yes
Google Docs
Yes
PayPal
Yes
Stripe
Yes
Zendesk
Yes
Pricing Details
EUR 325/yr
Free Trial
Yes
Free Version
No
Pricing Details
$20 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HMS Flow
Founded
2013
Country
Turkey
Website
www.hmsflow.com
Vendor Details
Company Name
Octopus24
Founded
2006
Country
Mexico
Website
www.octopus24.com
Product Features
Product Features
Channel Management
Campaign Management
No
Channel Analytics
Yes
Incentive Management
No
Inventory Control
Yes
Lead Management
No
Opportunity Management
No
Order Management
No
Partner Management
No
Product Management
No
Reseller Management
No
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
