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Description
HMS Flow is a comprehensive cloud-based hotel management solution that allows operators to manage their properties through a unified dashboard. This platform integrates a hotel property management system (PMS) and front office functionalities, including reservation calendars, check-in/check-out processes, folios, invoicing, and over 50 reporting options, while also featuring a channel manager that facilitates two-way synchronization of rates and availability with more than 40 online travel agencies such as Booking.com, Expedia, Airbnb, and Agoda, thus preventing issues of overbooking through a shared inventory. In addition, it offers a commission-free booking engine that enables direct reservations from the hotel’s website, alongside customer relationship management (CRM) tools designed for handling guest profiles, communications, and loyalty programs. The system includes built-in features for housekeeping management, rate intelligence, and police/ID identity reporting, utilizing QR scanning technology for enhanced security. To safeguard data, it employs encryption both during transfer and while stored, complemented by daily backups and role-based access controls. Additionally, groups managing multiple properties can oversee all hotels from a centralized location with aggregated reporting capabilities. The service is offered at an annual rate starting from EUR 325 per property based on room count, and potential users can take advantage of a 14-day free trial without the need for a credit card, making it accessible for hotels of various sizes. This combination of features ensures that hotel management is streamlined and efficient, catering to the diverse needs of modern hospitality operations.
Description
The evolution of hospitality technology is marked by simplicity, security, and mobility, with a property management system that is relied upon by more than 2,500 properties worldwide. Key features enhance operational efficiency and boost revenue, allowing for increased earnings while reducing costs through an all-in-one solution. The implementation process is agile and streamlined, with a dedicated team available to support all products. Users can easily add or remove features as needed, taking advantage of a cutting-edge front desk system that includes eco-friendly digital registration and electronic folios. The system also supports integrated card payments, ID, and passport scanning, alongside a versatile upgrade and upsell module. A next-generation central reservation system is seamlessly connected to platforms like Booking.com and Expedia, as well as over 250 online travel agencies and global distribution systems via the Staah channel manager. This technology provides real-time inventory management and flexible distribution options, along with sophisticated revenue management tools. Users benefit from a comprehensive rate calendar that includes statistics, alerts, and budget comparisons, making it straightforward to manage rate plans while incorporating controls for restrictions and overbooking. This innovative approach ensures that properties are equipped to thrive in a competitive landscape.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Canary Digital Tipping
Docyt
Inn-Flow
QuickBooks Online
QuickBooks Online Advanced
Stripe
Xero
Integrations
Canary Digital Tipping
Docyt
Inn-Flow
QuickBooks Online
QuickBooks Online Advanced
Stripe
Xero
Pricing Details
EUR 325/yr
Free Trial
Free Version
Pricing Details
$3 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HMS Flow
Founded
2013
Country
Turkey
Website
www.hmsflow.com
Vendor Details
Company Name
HotelKey
Founded
2015
Country
United States
Website
www.hotelkeyapp.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Alternatives
No Alternatives