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support

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Description

HG Insights provides contextual go-to-market intelligence that helps organizations identify, engage, win, expand, and retain accounts using connected market and buyer data. The platform unifies market, account, buyer, technology, spend, intent, and competitive intelligence into a common foundation for GTM teams and AI agents. HG Copilots assist users with account prioritization, research, scoring, sales plays, contact enrichment, and outreach, while HG Agents automate many of these GTM workflows. HG MCP Server allows organizations to connect their own AI agents and applications directly to HG's governed intelligence so targeting and prioritization decisions can use verified market and account context. Market sizing tools support TAM, SAM, SOM, and ICP analysis with account-level intelligence to help teams determine where sales and marketing resources should be concentrated. Account scoring combines fit, intent, and engagement signals, while signal-based selling identifies accounts demonstrating in-market buying activity. HG Insights also supports competitive displacement, ABM optimization, territory design, CRM and MDM enrichment, inbound lead scoring, whitespace analysis, and decision-maker contact enrichment. HG Customer Voice incorporates verified customer reviews and product insights, while its GEO Monitoring Dashboard measures AI Share of Voice, AI crawler activity, and product citations within AI-generated answers. These capabilities support marketing, RevOps, strategy, sales, AI operations, data analysts, and GTM engineering teams across planning, targeting, pipeline generation, expansion, and retention workflows.

Description

HyperOrbit is a pioneering company in customer intelligence that develops autonomous AI agents designed to empower product, customer success, and product marketing teams to respond to customer and competitive insights instantly. The platform features two distinct agents: the Voice of Customer Agent, which consolidates feedback from various sources such as support tickets, reviews, surveys, sales calls, and product usage to prioritize development based on potential revenue impact, and the Competitive Intelligence Agent, which keeps track of competitor pricing, positioning, and market strategies, linking this data to potential risks related to deals and customer churn. Unlike traditional systems that require human interaction with dashboards, these agents are engineered to take initiative — proactively alerting teams, crafting requirements, and autonomously revising playbooks as needed. A key aspect of HyperOrbit's innovation lies in the synergy between these two agents: customer insights and competitive data enhance each other in a self-reinforcing ecosystem, revealing insights that are often overlooked by tools that serve only a single purpose. This interconnected approach not only streamlines operations but also equips teams with actionable intelligence that can drive strategic decisions more effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Adobe Marketo Engage Yes 
Android No 
App Store No 
Clay Yes 
Fireflies.ai No 
Freshdesk No 
Genesys Cloud CX No 
HG Insights Contextual Intelligence Platform Yes 
HubSpot CRM No 
Intercom No 
Jira No 
Linear No 
LinkedIn Yes 
LinkedIn Sales Navigator Yes 
Model Context Protocol (MCP) Yes 
Otter.ai No 
TrustRadius Yes 
Zapier No 
Zendesk No 

Integrations

Salesforce Yes 
Adobe Marketo Engage No 
Android Yes 
App Store Yes 
Clay No 
Fireflies.ai Yes 
Freshdesk Yes 
Genesys Cloud CX Yes 
HG Insights Contextual Intelligence Platform No 
HubSpot CRM Yes 
Intercom Yes 
Jira Yes 
Linear Yes 
LinkedIn No 
LinkedIn Sales Navigator No 
Model Context Protocol (MCP) No 
Otter.ai Yes 
TrustRadius No 
Zapier Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HG Insights

Founded

2010

Country

United States

Website

hginsights.com

Vendor Details

Company Name

HyperOrbit Labs

Founded

2026

Country

Singapore

Website

www.hyperorbit.ai

Product Features

Account Based Marketing

Analytics No 
Campaign Personalization No 
Customer Segmentation No 
Engagement Monitoring No 
Lead Nurturing No 
Lead Scoring No 
Progress Tracking No 
Prospecting Tools No 
Target Account Identification No 

Sales Enablement

Collaboration Yes 
Contact Management No 
Content Management No 
Document Management No 
Goals / Quota Management No 
Lead Management No 
Meeting Management No 
Performance Management No 
Presentation Management No 
Proposal Management No 
Territory Management Yes 
Training Management No 

Sales Intelligence

CRM Integration Yes 
Data Cleaning Yes 
Data Enrichment Yes 
Data Import/Export Yes 
Data Mining Yes 
Data Verification Yes 
Email Integration Yes 
Lead Scoring No 
List Building No 
Performance Management Yes 
Pipeline Management No 
Predictive Modeling/Analytics No 
Prospecting Tools Yes 
Reporting/Analytics Yes 
Sales Forecasting No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis Yes 

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