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Description
Infuse your online store with the personalized experience of in-person shopping by enabling your staff, experts, or influencers to engage directly with online customers. By using Hero, you can significantly increase your conversion rates, with one in four customers likely to make a purchase and potentially spend up to 70% more. Customers enjoy interactive experiences like watching, chatting, and video calling, and now they can shop with you in the same engaging manner. Elevate your product presentation by incorporating authentic, live video shopping, allowing shoppers to receive personalized advice through chat or video calls. By fostering continuous communication via text, email, and WhatsApp, you can encourage customers to return well after their initial visit. Initiate with an easy setup process, quick onboarding, and comprehensive training to ensure your success. Our dedicated customer success team is committed to facilitating a seamless launch and optimizing your store's performance. Hero is proudly utilized across the globe, serving brands in over 31 markets and supporting 14 different languages, making it a versatile tool for diverse businesses. With Hero, you can create a shopping environment that feels personal and inviting, ultimately enhancing customer loyalty and satisfaction.
Description
Discover an innovative approach to selling and shopping that transforms the experience for both sellers and buyers. Vendors can launch their own live-streaming pop-up events, allowing them to connect directly with audiences and sell their products in real time. Meanwhile, shoppers can explore various boutique stores, follow their favorites, and engage in live shows where they can interact with sellers and discover one-of-a-kind items. Setting up your store is straightforward, enabling you to curate your inventory and begin selling quickly. Plan your live-streaming events ahead of time, or go live spontaneously from anywhere using just your smartphone. During your show, you can highlight products, engage with customers in real time, respond to inquiries, run giveaways, or even invite a guest to co-host alongside you. You can effortlessly add new product listings while your stream continues without interruption. We handle all aspects of payment processing and shipping logistics. Tune into stores that broadcast weekly, offering a variety of items, from stylish apparel for all genders to vintage and contemporary fashion, streetwear, footwear, accessories, jewelry, tech gadgets, home essentials, wellness products, beauty items, athleisure wear, art, books, collectibles, toys, music, and so much more, ensuring there's something for everyone. With this new platform, the shopping experience becomes more dynamic and engaging than ever before.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HERO
Founded
2015
Country
United States
Website
www.usehero.com
Vendor Details
Company Name
Popshop Live
Country
United States
Website
popshop.live/discovery
