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Average Ratings 0 Ratings
Description
Introducing the ultimate self-repairing IT solution tailored for your enterprise. With its remarkable cognitive abilities, HEAL proactively averts IT system failures before they occur, allowing you to devote your attention to other vital areas of your business. In today’s fast-moving environment, merely identifying and reporting incidents post-factum is insufficient. HEAL stands out as a revolutionary IT tool that not only addresses issues but also anticipates and mitigates them through advanced AI algorithms and machine learning techniques, ensuring seamless operations for enterprises. Utilizing an innovative approach known as 'workload-behavior correlation,' HEAL thoroughly examines all elements essential for the efficient functioning of an IT system, including volume, composition, and payload. Whenever it detects any irregular behavior, it promptly initiates either a healing response or a scaling action based on the underlying cause, making it an indispensable asset for modern businesses striving for reliability and efficiency. This proactive strategy empowers organizations to maintain optimal performance and reduce downtime significantly.
Description
Synergy serves as an AI-driven command center designed for enterprise IT operations, consolidating fragmented monitoring, ticketing, logging, and documentation into a cohesive interface. By continuously integrating data from tools such as Splunk, New Relic, Jira, ServiceNow, and Confluence, it transforms overwhelming alert storms into well-organized, prioritized insights. Its Smart Incident Workflows streamline routine processes, recommend subsequent actions, identify ownership gaps, and expedite resolutions, thereby reducing the average time for detection and repair. Additionally, Synergy’s proactive monitoring capabilities identify potential risks ahead of conventional alerts, highlight error surges and missed escalations, detect emerging trends, and respond to investigative inquiries using natural language. Furthermore, its integrated root cause analysis tracks incidents comprehensively across timelines, logs, metrics, tickets, and post-mortem evaluations, connecting to related events for immediate context and producing succinct summaries to aid in understanding. Overall, Synergy enhances operational efficiency and effectiveness for IT teams, ensuring they remain ahead of potential issues.
API Access
Has API
API Access
Has API
Integrations
Confluence
Datadog
GitHub
Jira
New Relic
ServiceNow
Splunk Cloud Platform
Splunk Enterprise
Integrations
Confluence
Datadog
GitHub
Jira
New Relic
ServiceNow
Splunk Cloud Platform
Splunk Enterprise
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HEAL Software
Founded
2003
Country
United States
Website
healsoftware.ai/
Vendor Details
Company Name
Unframe
Founded
2024
Country
United States
Website
www.unframe.ai/solutions/synergy
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Product Features
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring