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support

Average Ratings 0 Ratings

Total
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support

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Description

HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.

Description

Efficiently and securely manage and deliver any application across various devices using Workspace ONE, an intelligent digital workspace platform. This comprehensive solution combines access control, application management, and multi-platform endpoint management into a unified platform, available as both a cloud-based service and an on-premises option. It enhances employee engagement and productivity by providing a tailored experience, allowing immediate access to any application on any device from the very first day. Adopt a single, cloud-driven solution for unified endpoint management that caters to every device and use case, promoting a seamless operational flow. By eliminating silos, organizations can streamline the management of all device and application types, resulting in faster processes with fewer individual solutions while expanding capabilities. Additionally, ensure the security of devices, users, and data through conditional access, automated patch management, and configuration policies, all aimed at establishing a robust Zero Trust security framework. This holistic approach not only fortifies security but also enhances organizational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdminStudio No 
Bigtincan No 
Cherwell Software Yes 
EZO AssetSonar No 
Eclypsium No 
Google Chat Yes 
HCL BigFix Yes 
KACE by Quest No 
Kasm Workspaces No 
SAP Store Yes 
Salesfloor No 
ServiceNow Yes 
Softchoice No 
SolarWinds Database Performance Analyzer Yes 
SolarWinds Log Analyzer Yes 
Stratodesk NoTouch No 
StrongDM No 
Zimperium Mobile Threat Defense (MTD) No 
iVerify No 

Integrations

AdminStudio Yes 
Bigtincan Yes 
Cherwell Software No 
EZO AssetSonar Yes 
Eclypsium Yes 
Google Chat No 
HCL BigFix No 
KACE by Quest Yes 
Kasm Workspaces Yes 
SAP Store No 
Salesfloor Yes 
ServiceNow No 
Softchoice Yes 
SolarWinds Database Performance Analyzer No 
SolarWinds Log Analyzer No 
Stratodesk NoTouch Yes 
StrongDM Yes 
Zimperium Mobile Threat Defense (MTD) Yes 
iVerify Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

HCL Software

Country

United States

Website

www.hcl-software.com/bigfix/aex

Vendor Details

Company Name

Omnissa

Founded

2024

Country

United States

Website

www.omnissa.com

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Product Features

Desktop as a Service (DaaS)

Admin Console No 
Application Management No 
BYOL Management No 
Backup & Recovery No 
Cloud Encryption No 
Device Management No 
File Management No 
GPU Virtualization No 
Multi-Factor Authentication No 
Policy Management No 
Single Sign On No 
User Provisioning No 

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management No 
Deployment Management No 
Inventory Management No 
Maintenance Utilities No 
Procurement Management No 
Remote Update / Installation No 
Software Management No 
Synchronization Management No 
Wireless Network Support No 

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