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Description

HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.

Description

Introducing a remote access solution that uniquely integrates patented technologies designed to stabilize and optimize the network, tailored specifically for mobile and remote employees. This innovative approach provides a smarter method for ensuring secure remote access, shielding users from hazardous content while safeguarding enterprise resources against unauthorized access. Gain valuable insights into remote workers through real-time dashboards that visualize key metrics. Diagnose potential issues, uncover opportunities, and implement changes that enhance the employee experience. As your workforce becomes increasingly dispersed, depending on cloud services to perform tasks from any location, it is vital to have security solutions that adapt to this evolving landscape. Embrace a zero-trust framework at the edge without compromising on current operational needs. Experience a seamless integration of the best attributes of VPN and ZTNA in a singular platform. Regardless of the operating systems or devices in use within your environment, and whether your approach leans more towards on-premise or cloud solutions, you can deploy the system in a manner that perfectly aligns with your specific requirements. This ensures that your organization stays ahead in a rapidly changing digital world.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Boomi Yes 
Condeco Yes 
HCL BigFix Yes 
HCL IntelliOps Event Management Yes 
LayerX Yes 
Microsoft Power BI Yes 
Microsoft System Center Yes 
Microsoft Teams Yes 
Nanoheal Yes 
Nexthink Yes 
Safenet MobilePASS No 
Salesforce Yes 
ServiceNow Yes 
SolarWinds Database Performance Analyzer Yes 
SolarWinds Log Analyzer Yes 
SysTrack Yes 
Twilio Yes 
WorkFusion Yes 

Integrations

Boomi No 
Condeco No 
HCL BigFix No 
HCL IntelliOps Event Management No 
LayerX No 
Microsoft Power BI No 
Microsoft System Center No 
Microsoft Teams No 
Nanoheal No 
Nexthink No 
Safenet MobilePASS Yes 
Salesforce No 
ServiceNow No 
SolarWinds Database Performance Analyzer No 
SolarWinds Log Analyzer No 
SysTrack No 
Twilio No 
WorkFusion No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HCL Software

Country

United States

Website

www.hcl-software.com/bigfix/aex

Vendor Details

Company Name

NetMotion Software

Founded

2001

Country

United States

Website

www.netmotionsoftware.com

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Alternatives

Alternatives

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