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ease
features
design
support

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ease
features
design
support

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Description

HCL BigFix AEX is a GenAI-driven agent assist solution designed to revolutionize enterprise service operations. It provides intelligent self-service support, understands employee requests, and continually refines its responses to enhance the employee experience. With its intelligent approach, organizations can deliver exceptional support experiences, streamline operations, and boost overall efficiency and productivity.

Description

HCL iControl forms part of the Intelligent Full Stack Observability ecosystem within HCLSW AI & IO framework. It provides real-time visibility of critical business processes and empowers teams to manage their business operations proactively. It eliminates blind spots by providing a comprehensive view, allowing businesses to predict and avoid issues in real-time. This leads to quicker decisions, increased efficiency, and better business control.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Condeco
Control-M
Dell APEX AIOps
Dynatrace
Google Chat
HCL BigFix Service Management
HCL IntelliOps Event Management
Ivanti Application Control
Kibana
MuleSoft Anypoint Platform
Nanoheal
Nexthink
Salesforce
ScienceLogic
SolarWinds Log Analyzer
Splunk AppDynamics
SysTrack
Twilio
UiPath
Zabbix

Integrations

Condeco
Control-M
Dell APEX AIOps
Dynatrace
Google Chat
HCL BigFix Service Management
HCL IntelliOps Event Management
Ivanti Application Control
Kibana
MuleSoft Anypoint Platform
Nanoheal
Nexthink
Salesforce
ScienceLogic
SolarWinds Log Analyzer
Splunk AppDynamics
SysTrack
Twilio
UiPath
Zabbix

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HCL Software

Country

United States

Website

www.hcl-software.com/bigfix/aex

Vendor Details

Company Name

HCLSoftware

Website

www.hcl-software.com

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Product Features

Business Process Management

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Alternatives

Alternatives

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