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features
design
support

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Description

Gumbo is a digital engagement platform that adheres to HIPAA regulations, aimed at overcoming language barriers faced by patients who struggle with language access and literacy. By linking patients with healthcare providers, we promote effective communication and enhance health outcomes. Our user-friendly application supports culturally appropriate interactions and provides access to vital health information, thereby enriching the patient experience and overall satisfaction. Furthermore, Gumbo is dedicated to fostering health equity by ensuring that language access is available to all. By leveraging technology, we strive to create an inclusive environment for diverse patient populations.

Description

Surpass consumer expectations for care while fostering unprecedented growth and loyalty. Press Ganey's cutting-edge Consumer Experience technology is set to transform patient acquisition, retention, and reputation management within your healthcare organization. The recent acquisition of SPH Analytics (SPH), a frontrunner in measuring and enhancing member experience in the health insurance sector, marks a pivotal moment for Press Ganey. By integrating its premier patient experience data with SPH's comprehensive member experience insights, Press Ganey aims to create a cohesive understanding of provider and payer dynamics, ultimately leading to improved healthcare outcomes. Your dedicated Press Ganey success team will be available to support and guide you at every phase of the journey. Our ongoing commitment to investing in advanced technology and exceptional talent ensures that our clients remain leaders in the healthcare industry, equipped to meet future challenges effectively. Together, we can pave the way for a more integrated and responsive healthcare system.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gumbo

Founded

2023

Website

www.getgumbo.com

Vendor Details

Company Name

Press Ganey

Founded

1985

Country

United States

Website

www.pressganey.com

Product Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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Alternatives

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