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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

GuestService is an all-in-one solution designed for comprehensive guest engagement. It allows users to place new orders and handle requests via online portals dedicated to guest services. Featuring real-time capabilities and support for multiple languages and platforms, it enables seamless interaction with guests across various digital environments, including web, mobile, kiosks, and lobby areas. By utilizing this single product, you can enhance customer satisfaction, foster loyalty, and boost your revenue streams. GuestService is committed to delivering exceptional experiences for your guests, allowing them to submit requests and monitor their status effortlessly through mobile devices without language barriers or physical contact. Guests will also have access to information about your hotel, services, and local attractions via a digital concierge feature. With no extra setup fees required, you can select a package that suits your needs and get started immediately. Should you need assistance during the installation process, our online chat support team is readily available to help you every step of the way, ensuring a smooth transition. This approach not only simplifies guest interactions but also enhances overall operational efficiency.

Description

The comprehensive hospitality suite offers effortless guest interactions, equips staff with streamlined communication tools, and serves as a centralized management system that unifies all components. Transform your hospitality approach by integrating a single, cohesive platform—whether through a web interface or an app—that interlinks guest services, hotel applications, mobile check-in and key access, interactive television, internal staff communication, advanced AI-driven review management, intelligent task organization, and additional features into one robust AI-powered ecosystem. This singular ecosystem effectively coordinates the entire guest journey, starting from inquiries via chat or email pre-travel, to planning activities, welcoming guests during their stay, mobile check-in and key access, food and beverage requests, and much more. Moreover, with the help of the sophisticated AI engine, tasks can be automatically generated and assigned to the appropriate department based on guest interactions, ensuring efficiency at every step of the process. Ultimately, this solution not only enhances the guest experience but also streamlines operations for the staff, paving the way for a new standard in hospitality service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ALICE
Agilysys InfoGenesis
Amadeus Central Reservations System (CRS)
Cenium
Cisco Secure Cloud Analytics
Experion PKS
Facebook Messenger
Hotello
Huawei Cloud
Infor CRM
Maestro PMS
Microsoft Dynamics 365
Oracle Hospitality Suite8
SMS|Host
Samsung Pass
SmartButler
SynergyMMS
Touché POS
Veloce
WhatsApp

Integrations

ALICE
Agilysys InfoGenesis
Amadeus Central Reservations System (CRS)
Cenium
Cisco Secure Cloud Analytics
Experion PKS
Facebook Messenger
Hotello
Huawei Cloud
Infor CRM
Maestro PMS
Microsoft Dynamics 365
Oracle Hospitality Suite8
SMS|Host
Samsung Pass
SmartButler
SynergyMMS
Touché POS
Veloce
WhatsApp

Pricing Details

€99 per month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GuestService

Country

United Kingdom

Website

guestservice.net

Vendor Details

Company Name

Innspire

Country

Sweden

Website

www.innspire.com

Product Features

Menu

Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus

Alternatives

Alternatives

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