Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Grub Direct serves as a comprehensive EPOS and online ordering solution tailored for restaurants, cafés, and takeaways. It integrates a point-of-sale system that accommodates phone, counter, dine-in, and delivery orders alongside a personalized online ordering website and mobile applications for customers. Employees can access a collaborative dashboard to monitor orders, utilize caller identification, and maintain an order history, while also being able to manage kitchen tickets, delivery areas, drivers, and menu updates. The platform enhances the dining experience by offering features like table ordering, reservations, table layouts, waitlists, and automated notifications via SMS and email. Additionally, it enables restaurants to execute marketing campaigns and synchronizes Google Search and Maps reservations with their booking schedules. Included in the service are setup assistance, menu configuration help, staff training, and ongoing support based in the UK. This system is designed specifically for restaurant teams to efficiently handle direct orders and streamline their daily operations for both takeout and dine-in services, ensuring a seamless experience for both staff and customers alike.

Description

Waitery is a cloud-centric point-of-sale solution designed specifically for restaurants, cafés, and quick-service establishments in Canada. Customers can effortlessly scan a QR code at their table to explore the menu, submit orders, divide bills, leave tips, and make payments through a mobile web browser, eliminating the need for any app installation. Orders placed by diners, staff devices, direct online orders, and various delivery services are directed to a kitchen display that features station routing, an expo view, and a backup printing option. The platform also offers robust menu management, secure payment processing, bilingual support in English and French, digital receipts, and the capability to manage Canadian sales tax by province. Additional features include optional modules for managing inventory, labor, time tracking, reservations, catering services, and integration with third-party delivery options. Waitery provides a range of hardware, including POS terminals, handheld devices for servers, kitchen display tablets, and printers, all available for either purchase or leasing options. This comprehensive system is designed to facilitate table service, counter service, pickup, and delivery workflows, making it an essential tool for food-service operators throughout Canada. With its user-friendly interface and versatile functionalities, Waitery aims to enhance the dining experience for both customers and restaurant staff alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

DoorDash No 
Reserve witih Google Yes 
Uber Eats No 

Integrations

DoorDash Yes 
Reserve witih Google No 
Uber Eats Yes 

Pricing Details

£7.50/week
Free Trial Yes 
Free Version No 

Pricing Details

$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Grub Direct

Founded

2022

Country

United Kingdom

Website

grubdirect.co.uk

Vendor Details

Company Name

Waitery

Founded

2021

Country

Canada

Website

waitery.ca

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Product Features

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

Alternatives

Alternatives

No Alternatives
PedidoIQ Reviews

PedidoIQ

DigiAxix
Kayana WhatsApp Ordering Reviews

Kayana WhatsApp Ordering

Kayana for Business