Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Grub Direct serves as a comprehensive EPOS and online ordering solution tailored for restaurants, cafés, and takeaways. It integrates a point-of-sale system that accommodates phone, counter, dine-in, and delivery orders alongside a personalized online ordering website and mobile applications for customers. Employees can access a collaborative dashboard to monitor orders, utilize caller identification, and maintain an order history, while also being able to manage kitchen tickets, delivery areas, drivers, and menu updates. The platform enhances the dining experience by offering features like table ordering, reservations, table layouts, waitlists, and automated notifications via SMS and email. Additionally, it enables restaurants to execute marketing campaigns and synchronizes Google Search and Maps reservations with their booking schedules. Included in the service are setup assistance, menu configuration help, staff training, and ongoing support based in the UK. This system is designed specifically for restaurant teams to efficiently handle direct orders and streamline their daily operations for both takeout and dine-in services, ensuring a seamless experience for both staff and customers alike.
Description
Waitery is a cloud-centric point-of-sale solution designed specifically for restaurants, cafés, and quick-service establishments in Canada. Customers can effortlessly scan a QR code at their table to explore the menu, submit orders, divide bills, leave tips, and make payments through a mobile web browser, eliminating the need for any app installation. Orders placed by diners, staff devices, direct online orders, and various delivery services are directed to a kitchen display that features station routing, an expo view, and a backup printing option. The platform also offers robust menu management, secure payment processing, bilingual support in English and French, digital receipts, and the capability to manage Canadian sales tax by province. Additional features include optional modules for managing inventory, labor, time tracking, reservations, catering services, and integration with third-party delivery options. Waitery provides a range of hardware, including POS terminals, handheld devices for servers, kitchen display tablets, and printers, all available for either purchase or leasing options. This comprehensive system is designed to facilitate table service, counter service, pickup, and delivery workflows, making it an essential tool for food-service operators throughout Canada. With its user-friendly interface and versatile functionalities, Waitery aims to enhance the dining experience for both customers and restaurant staff alike.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
£7.50/week
Free Trial
Yes
Free Version
No
Pricing Details
$14/location/month
The platform costs $14 CAD per location per month, with a one-time $250 setup fee and no per-screen kitchen-display software fee. POS hardware is purchased separately or leased over 48 months. Optional modules include online ordering, delivery integrations, inventory, time clock, reservations, and catering.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Grub Direct
Founded
2022
Country
United Kingdom
Website
grubdirect.co.uk
Vendor Details
Company Name
Waitery
Founded
2021
Country
Canada
Website
waitery.ca
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Product Features
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No
Alternatives
Alternatives
No Alternatives