Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Grub Direct serves as a comprehensive EPOS and online ordering solution tailored for restaurants, cafés, and takeaways. It integrates a point-of-sale system that accommodates phone, counter, dine-in, and delivery orders alongside a personalized online ordering website and mobile applications for customers. Employees can access a collaborative dashboard to monitor orders, utilize caller identification, and maintain an order history, while also being able to manage kitchen tickets, delivery areas, drivers, and menu updates. The platform enhances the dining experience by offering features like table ordering, reservations, table layouts, waitlists, and automated notifications via SMS and email. Additionally, it enables restaurants to execute marketing campaigns and synchronizes Google Search and Maps reservations with their booking schedules. Included in the service are setup assistance, menu configuration help, staff training, and ongoing support based in the UK. This system is designed specifically for restaurant teams to efficiently handle direct orders and streamline their daily operations for both takeout and dine-in services, ensuring a seamless experience for both staff and customers alike.
Description
Switchtill is an innovative cloud-based point-of-sale and operational management platform tailored for eateries, cafes, takeaway services, and restaurant chains. It consolidates various ordering methods—such as counter, table, phone, delivery, website, branded app, and QR code orders—into a single cohesive system. The platform efficiently directs orders to various kitchen stations, printers, or display screens, while empowering staff to oversee menu items, split payments, and track order statuses. Additionally, it offers essential back-office functionalities, including employee scheduling, time tracking, role assignments, comprehensive reporting, tax calculations, daily financial closures, and management capabilities for multiple branches and brands. Restaurants can promote their own branded customer and team applications on both Apple App Store and Google Play, along with a dedicated ordering website hosted on their domain. Notably, orders placed via these channels incur no commission fees per order, although payment processing charges may still apply. Currently operational in Germany, Switchtill is also expanding its services to Canadian restaurants, where users can configure provincial tax settings, Interac payment options, and tipping features during the initial setup process, enhancing their overall operational flexibility. As it continues to grow, the platform is set to revolutionize how restaurants manage their services and engage with customers.
API Access
Has API
No
API Access
Has API
No
Integrations
Reserve witih Google
No
Pricing Details
£7.50/week
Free Trial
Yes
Free Version
No
Pricing Details
A fixed-price setup/build is quoted after a walkthrough, plus a monthly plan for hosting and support. Orders through the restaurant’s own app and website carry no per-order commission; payment processing fees still apply.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Grub Direct
Founded
2022
Country
United Kingdom
Website
grubdirect.co.uk
Vendor Details
Company Name
Black Layers Corp.
Country
Canada
Website
switchtill.com
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Product Features
Restaurant POS
Delivery Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program
No
Mobile Access
No
Online Ordering
No
Order Management
No
Reporting/Analytics
No
Separate Checks
No
Split Checks
No
Table Management
No
Tips Management
No
Alternatives
Alternatives
No Alternatives