Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Grub Direct serves as a comprehensive EPOS and online ordering solution tailored for restaurants, cafés, and takeaways. It integrates a point-of-sale system that accommodates phone, counter, dine-in, and delivery orders alongside a personalized online ordering website and mobile applications for customers. Employees can access a collaborative dashboard to monitor orders, utilize caller identification, and maintain an order history, while also being able to manage kitchen tickets, delivery areas, drivers, and menu updates. The platform enhances the dining experience by offering features like table ordering, reservations, table layouts, waitlists, and automated notifications via SMS and email. Additionally, it enables restaurants to execute marketing campaigns and synchronizes Google Search and Maps reservations with their booking schedules. Included in the service are setup assistance, menu configuration help, staff training, and ongoing support based in the UK. This system is designed specifically for restaurant teams to efficiently handle direct orders and streamline their daily operations for both takeout and dine-in services, ensuring a seamless experience for both staff and customers alike.
Description
Smooth Commerce is a comprehensive digital platform designed specifically for restaurants, combining functionalities for ordering, customer marketing, and loyalty programs. This solution enables restaurant owners to take charge of the customer experience while driving profitable sales growth by minimizing dependence on expensive third-party delivery services. With features like web-based ordering and custom-branded mobile applications, customers can conveniently place orders for either pickup or delivery through the restaurant's own digital interfaces. The platform also includes integrated loyalty programs and marketing features that facilitate personalized interactions with customers, encouraging repeat visits and larger order values. Additionally, Smooth Commerce enhances operational efficiency through tools that seamlessly integrate with existing point-of-sale systems and delivery partners, thereby optimizing workflows. Through the Merchant Portal, users can access real-time analytics and reporting, which provide valuable insights into customer behaviors and sales metrics to support informed business strategies. By leveraging these capabilities, restaurants can not only improve their service but also significantly enhance their bottom line.
API Access
Has API
No
API Access
Has API
No
Integrations
Reserve witih Google
No
Pricing Details
£7.50/week
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Grub Direct
Founded
2022
Country
United Kingdom
Website
grubdirect.co.uk
Vendor Details
Company Name
Smooth Commerce
Founded
2012
Country
Canada
Website
smooth.tech/
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No