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Description
Grub Direct serves as a comprehensive EPOS and online ordering solution tailored for restaurants, cafés, and takeaways. It integrates a point-of-sale system that accommodates phone, counter, dine-in, and delivery orders alongside a personalized online ordering website and mobile applications for customers. Employees can access a collaborative dashboard to monitor orders, utilize caller identification, and maintain an order history, while also being able to manage kitchen tickets, delivery areas, drivers, and menu updates. The platform enhances the dining experience by offering features like table ordering, reservations, table layouts, waitlists, and automated notifications via SMS and email. Additionally, it enables restaurants to execute marketing campaigns and synchronizes Google Search and Maps reservations with their booking schedules. Included in the service are setup assistance, menu configuration help, staff training, and ongoing support based in the UK. This system is designed specifically for restaurant teams to efficiently handle direct orders and streamline their daily operations for both takeout and dine-in services, ensuring a seamless experience for both staff and customers alike.
Description
Sirvo is an innovative web-based software designed specifically for table service in restaurants. This platform integrates a QR menu with table-specific ordering features along with a dynamic floor plan that displays guest requests and wait times, allowing staff to easily identify which tables require their attention. Customers are able to explore the menu, submit orders, call for assistance, request their bill, pay through their smartphones, and even split payments as needed. Meanwhile, restaurant teams can efficiently send orders to kitchen displays, manage reservations, oversee seating arrangements, and analyze metrics related to service times and table activities. Staff members can utilize role-specific interfaces on their smartphones or tablets, while managers have the ability to oversee service operations and organize staff schedules. Sirvo is tailored for establishments that already have a point-of-sale system in place, enhancing table-service capabilities without necessitating any data migration or specialized hardware. The setup process involves using QR codes assigned to each table and relies on an internet connection; diners can conveniently access the menu directly in their browser, eliminating the need to download a separate application. This seamless integration aims to enhance the dining experience for both guests and staff alike.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
£7.50/week
Free Trial
Yes
Free Version
No
Pricing Details
MXN 499/location/month
The monthly plan costs MXN 499 per location, including IVA, and can be canceled anytime. New accounts receive a 30-day free trial without a card. There are no setup or per-user fees. After the free month, Sirvo charges a usage fee of 1.5% of pre-tax consumption plus IVA, with a minimum of MXN 2 per visit; tips are exempt. The quarterly plan costs MXN 1,348 and is prepaid. The annual plan costs MXN 4,990 and is prepaid. Both plans renew automatically at the end of the paid term. Usage fees are waived during the free month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Grub Direct
Founded
2022
Country
United Kingdom
Website
grubdirect.co.uk
Vendor Details
Company Name
Sirvo
Country
Mexico
Website
sirvoapp.com
Product Features
Online Ordering
Integrated Gift Cards
No
Menu / Product View
No
Mobile Ordering
No
Push Notifications
No
Reporting / Analytics
No
Rewards / Loyalty Program
No
Secure Payment Processing
No
Store Locator
No
White-Label
No
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No