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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Elevate the customer support experience by leveraging the Video Reply app for Zendesk, which allows you to record and dispatch video responses directly within ticket communications, moving beyond simple text exchanges. Although it holds great promise, the use of video in customer support remains surprisingly limited. Video replies present an excellent opportunity to quickly create product demonstrations, introduce yourself personally, or showcase effective solutions. This approach not only fosters trust but also accelerates the resolution process for tickets, leading to enhanced customer satisfaction overall. With Video Reply, you can record videos straight from Zendesk tickets or choose from a curated library within the app. Utilize video to craft informative tutorials that detail the steps needed to address customer problems effectively. You also have the option to save your videos in the library for easy access in the future. Additionally, you can request videos from customers to gain deeper insights into their concerns and requirements. Organize your video content using tags for easy retrieval and classification. Furthermore, you can design customized video page previews for your recipients, ensuring a more engaging and tailored communication experience.

Description

Yuzzit stands out as a premier platform for producing and distributing videos. With Yuzzit, users can effortlessly capture and broadcast live content from various sources such as television, radio, sports events, and online seminars. In addition, users have the capability to extract and share live highlights from their recorded streams, as well as the option to rebroadcast these streams across any social media platform. Moreover, users can upload videos, images, and audio files directly from their devices or access content from subscribed databases and libraries. Yuzzit’s user-friendly interface and extensive content library ensure that crafting and sharing videos is both simple and enjoyable, making it a go-to choice for creatives everywhere. Ultimately, Yuzzit empowers users to bring their video ideas to life with ease.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Zendesk Yes 

Integrations

Zendesk No 

Pricing Details

$19 per agent/per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

Yuzzit

Founded

2015

Country

France

Website

www.yuzzit.video

Product Features

Product Features

Media Monitoring

Alerts / Notifications No 
Broadcast Media Monitoring No 
Content Translation No 
Dashboards / Reporting No 
Export Results No 
Online News Monitoring No 
Podcast Monitoring No 
Print Media Monitoring No 
Social Media Monitoring No 

Video Editing

3D Video Editing No 
Audio Tools No 
Brand Overlay No 
Collaboration No 
Media Library No 
Social Sharing No 
Speed Adjustment No 
Split / Merge No 
Supports HD Resolution No 
Text Overlay No 
Video Capture No 
Video Stabilization No 

Video Making

Animation No 
Collaboration Tools No 
Customizable Branding No 
Drag & Drop No 
Media Library No 
Privacy Options No 
Social Sharing No 
Templates No 
Text Overlay No 
Text to Video No 
Video Capture No 
Voice-Over No 

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