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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Elevate the customer support experience by leveraging the Video Reply app for Zendesk, which allows you to record and dispatch video responses directly within ticket communications, moving beyond simple text exchanges. Although it holds great promise, the use of video in customer support remains surprisingly limited. Video replies present an excellent opportunity to quickly create product demonstrations, introduce yourself personally, or showcase effective solutions. This approach not only fosters trust but also accelerates the resolution process for tickets, leading to enhanced customer satisfaction overall. With Video Reply, you can record videos straight from Zendesk tickets or choose from a curated library within the app. Utilize video to craft informative tutorials that detail the steps needed to address customer problems effectively. You also have the option to save your videos in the library for easy access in the future. Additionally, you can request videos from customers to gain deeper insights into their concerns and requirements. Organize your video content using tags for easy retrieval and classification. Furthermore, you can design customized video page previews for your recipients, ensuring a more engaging and tailored communication experience.

Description

Yuzzit stands out as a premier platform for producing and distributing videos. With Yuzzit, users can effortlessly capture and broadcast live content from various sources such as television, radio, sports events, and online seminars. In addition, users have the capability to extract and share live highlights from their recorded streams, as well as the option to rebroadcast these streams across any social media platform. Moreover, users can upload videos, images, and audio files directly from their devices or access content from subscribed databases and libraries. Yuzzit’s user-friendly interface and extensive content library ensure that crafting and sharing videos is both simple and enjoyable, making it a go-to choice for creatives everywhere. Ultimately, Yuzzit empowers users to bring their video ideas to life with ease.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Zendesk

Integrations

Zendesk

Pricing Details

$19 per agent/per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Vendor Details

Company Name

Yuzzit

Founded

2015

Country

France

Website

www.yuzzit.video

Product Features

Product Features

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Video Editing

3D Video Editing
Audio Tools
Brand Overlay
Collaboration
Media Library
Social Sharing
Speed Adjustment
Split / Merge
Supports HD Resolution
Text Overlay
Video Capture
Video Stabilization

Video Making

Animation
Collaboration Tools
Customizable Branding
Drag & Drop
Media Library
Privacy Options
Social Sharing
Templates
Text Overlay
Text to Video
Video Capture
Voice-Over

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