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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

GrowSurf is referral program software for tech companies. Our customers are primarily marketing and product teams at B2C, FinTech, and SaaS companies that want to implement a customer-to-customer referral program while saving development overhead and increasing time-to-implementation. With our top-rated referral software, GrowSurf customers launch faster and enjoy results like these: 312% return on investment, 30% of new leads from referrals, 15% of ARR from referrals.

Description

Outhentik is a video-based customer feedback and reputation management platform built to help businesses capture customer experiences privately before they become public online reviews. The platform allows customers to leave short video feedback and star ratings through a simple browser-based process that requires no app downloads or account creation. Businesses can place QR codes on counters, receipts, tables, or emails to encourage customers to share feedback immediately after their experience. Outhentik’s system routes every submission directly to a private dashboard where businesses can review the content before any public action occurs. Positive reviews can automatically trigger branded Google review invitations and generate authentic video testimonials for marketing purposes. Negative feedback creates an opportunity for businesses to respond directly, resolve issues privately, and improve customer retention before complaints appear publicly. The platform also provides tools for downloading, embedding, and sharing approved customer videos across websites, social media, and advertising campaigns. Outhentik includes multi-location support, reputation dashboards, email collection tools, reporting features, and customer recovery workflows for growing businesses and franchises. The system is designed to reduce review friction by replacing lengthy text reviews with quick video submissions that customers can complete in under a minute. Outhentik helps businesses improve reputation management, customer communication, and social proof generation while maintaining greater control over how customer feedback is handled. The platform is particularly focused on helping businesses transform customer experiences into loyalty-building conversations and marketing assets.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWeber
ActiveCampaign
Calendly
Chargebee
Constant Contact
Customer.io
Drip
EmailOctopus
GetResponse
Help Scout
HubSpot Customer Platform
Mailchimp
MailerLite
Make
Pabbly Connect
Recurly
SendGrid
Stripe
Tango Card
Typeform

Integrations

AWeber
ActiveCampaign
Calendly
Chargebee
Constant Contact
Customer.io
Drip
EmailOctopus
GetResponse
Help Scout
HubSpot Customer Platform
Mailchimp
MailerLite
Make
Pabbly Connect
Recurly
SendGrid
Stripe
Tango Card
Typeform

Pricing Details

$179 per month
Free Trial
Free Version

Pricing Details

$97/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

GrowSurf

Founded

2017

Country

United States

Website

growsurf.com

Vendor Details

Company Name

Outhentik

Founded

2025

Website

www.outhentik.app

Product Features

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Alternatives

Alternatives

Testimonial Reviews

Testimonial

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