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Description

GridX utilizes smart meter interval data to facilitate intricate rate and billing structures, such as time-of-use and real-time pricing models. With its adaptable architecture, the platform allows for the seamless integration of new elements while phasing out obsolete ones, thus enabling the pursuit of fresh business prospects and adherence to regulatory standards. The GridX Enterprise Rate Platform streamlines the implementation process and significantly accelerates the launch of new rates, products, and services. By enhancing the meter-to-cash cycle with top-notch rate, billing, and cost analytics, GridX revolutionizes customer interactions. Our enterprise solution provides customer service representatives and key account managers with immediate access to rate, cost, and savings analyses, ensuring they can accurately inform customers about their potential expenses when opting for clean energy alternatives. Furthermore, we empower utilities to deliver personalized, valuable, and actionable insights regarding energy consumption and cost savings in real time, across various communication platforms, thereby enriching the overall customer experience. This innovative approach not only aids utilities in improving their service offerings but also fosters a deeper connection with their customers by prioritizing their energy efficiency goals.

Description

MaxBill is a catalyst for operational transformation, helping businesses to achieve hyperautomation, which allows them to market, create, and monetize existing services. Our smart BSS solution is designed for both SMBs and enterprises. It serves as a solid foundation to the company's digital ecosystem that is data-driven, compliant, intelligent, customer-centric, data-driven, and partner-centric. Our solution has been implemented successfully to support the growth of telecommunications, utilities, gaming, and energy service providers in highly competitive, changing markets. You can take complete control of your commercial operations through seamless integration of service connections with a complete cash-to-meter functionality that includes billing, metering and payments. Maximize market trends and grow your business with MaxBill technology-powered automated billing and revenue management platform.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 

Integrations

Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GridX

Country

United States

Website

www.gridx.com

Vendor Details

Company Name

MaxBill

Founded

1996

Country

United Kingdom

Website

maxbill.com

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing Yes 
Customer Portal Yes 
Customizable Invoices Yes 
Dunning Management Yes 
Hourly Billing No 
Invoice History Yes 
Mobile Payments No 
Multi-Currency Yes 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing No 
Recurring/Subscription Billing Yes 
Service Ticket Billing Yes 
Tax Calculator No 

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management Yes 
Customer Accounts Yes 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Commission

Affiliate Management Yes 
Agency Commission Yes 
Commission Calculations Yes 
Commission Scheduling Yes 
Commission Tracking Yes 
Compliance Management Yes 
Flat Commissions Yes 
Incentive Programs Yes 
Multi-Tiered Commissions Yes 
Percentage Commissions Yes 
Sliding Scale Commissions Yes 
Split Commissions Yes 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Partner Relationship Management (PRM)

Asset Management Yes 
Business Plans No 
Channel Marketing Automation No 
Collaboration Tools Yes 
Compliance Management Yes 
Deal Management Yes 
Deal Registration Yes 
Lead Generation No 
Lead Sharing No 
Partner Onboarding Yes 
Partner Portal Yes 
Performance Metrics Yes 
Rewards Programs Yes 
Workflow Management Yes 

Recurring Billing

Customer Portal Yes 
Deferred Billing Yes 
Discount Management Yes 
Dunning Management Yes 
Invoice History Yes 
Multi-Currency Yes 
Multi-Period Recurring Billing Yes 
Payment Processing Yes 
Recurring Donations Yes 
Subscription Billing Yes 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop Yes 
Drill Down Yes 
Email Reports No 
Financial Reports Yes 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export Yes 
Sales Reports Yes 
Scheduled / Automated Reports Yes 

Robotic Process Automation (RPA)

Analytics No 
Attended Automation Yes 
Code-free Development Yes 
Image Recognition No 
Optical Character Recognition No 
Process Builder Yes 
Third Party Application Integration Yes 
Unattended Automation Yes 

Subscription Management

Cancellation Management Yes 
Discount / Coupon Management Yes 
Dunning Management Yes 
Enrollment Management No 
Product Catalog Yes 
Recurring Billing Yes 
Revenue Recognition Yes 
Revenue Recovery Tools Yes 
Self Service Portal Yes 
Subscription Plan Management Yes 
Tax Management Yes 
Trial Management Yes 
Usage Tracking/Analytics Yes 

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable Yes 
Collections Management Yes 
Customer Management Yes 
Electricity Yes 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out Yes 
Natural Gas Yes 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash Yes 
Water Yes 
Work Order Management No 

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