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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Greeter serves as a cloud-based virtual reception solution and communication platform tailored for small to midsize enterprises and local organizations. This innovative tool empowers businesses to manage incoming calls outside of regular working hours, monitor and document unanswered calls, alert teams about new customer inquiries, and efficiently direct callers to the right departments. The platform boasts an array of customizable greetings, tools for lead management, an integrated mini CRM, and functionalities for gathering surveys and feedback, alongside call-response tracking and options for notifications via WhatsApp and SMS. Companies can leverage Greeter to reconnect with missed calls, assist customer queries, and ensure ongoing communication with clients regardless of business hours. Additionally, the platform offers features like click-to-call recovery, alignment with regional phone numbers, a multitenant IVR system, promotional campaign management, consent collection, and loyalty program integration, making it a comprehensive solution for enhancing customer engagement and satisfaction. With its versatile offerings, Greeter stands out as an essential asset for businesses aiming to improve their customer service experience.

Description

Ringzel serves as a cloud-based AI receptionist tailored for small businesses that may struggle to respond to every incoming call. It manages calls that are forwarded from the company's existing number, identifies itself as an automated service, poses pre-set questions, gathers caller information along with the reason for their inquiry, and adheres to business-specific protocols for urgent matters. After each interaction, users can access a recording, a transcript, a summary, and a distinct call-check report within their Ringzel account. Additionally, an AI-driven website chat feature is available to capture visitor inquiries and questions. The higher-tier plans offer added features such as calendar bookings, call transfers, and team routing, while the Premium tier enhances the experience with integrations and tools for reputation management. Small businesses in various sectors, including trades, clinics, dental offices, garages, salons, estate agencies, and other local services, can leverage Ringzel to efficiently manage inquiries and follow up with callers using the collected data. Importantly, all subscription plans provide unlimited call handling without incurring any per-call fees, allowing businesses to operate without the worry of additional costs. This seamless integration of communication tools empowers businesses to enhance their customer service while saving time and resources.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp Yes 

Integrations

WhatsApp Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

£99/month
Basic is £99/month, Professional is £179/month and Premium is £299/month. Monthly plans are paid monthly with no minimum term; annual plans are paid upfront for 12 months at the price of 10. All plans include unlimited calls with no per-call charges and a 14-day free trial with no card required to start. The trial begins when you create your account; cancel before day 14 and you owe nothing. Ringzel does not currently charge VAT.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Elision Technologies Pvt Ltd

Founded

2007

Country

India

Website

www.elisiontec.com/products/greeter/

Vendor Details

Company Name

Shipstack

Founded

2025

Country

United States

Website

ringzel.com

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