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Average Ratings 1 Rating
Description
Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.
Description
Enhance the experience for your team and guests with efficient and straightforward cashless tipping technology. Designed for large enterprises yet focused on individual needs, we are transforming a long-standing cash tradition that dates back 160 years through digital tipping solutions. By creating more opportunities for tipping, we have seen customers increase their tips received by five times. This rise in tip frequency leads to greater earnings for your dedicated team members. Our research indicates that offering preset tip amounts encourages customers to contribute larger tips. When your team’s financial health improves, their overall satisfaction rises as well. The potential for cost savings from reduced employee turnover and hiring expenses is significant. Select features that are customized for your business while ensuring they create meaningful experiences for your guests. Our committed customer success team handles all aspects of implementation, collaborating closely with your organization to facilitate your launch. Whether you require payroll integration or robust security and compliance measures, we provide these solutions and much more, ensuring a seamless transition to cashless tipping. Additionally, our platform continually evolves to meet the changing needs of your business and enhance guest satisfaction.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Grateful
Country
United Kingdom
Website
grateful.net
Vendor Details
Company Name
eTip
Website
etip.io