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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.

Description

Our innovative digital tipping solution enhances the earnings of service staff while simultaneously gathering invaluable feedback from guests. By incorporating digital tipping, employees benefit from increased income without influencing the wage structure of your hotel adversely. Guests can interact with a tailored tipping confirmation screen that not only allows them to assess their experience but also provides an option to leave comments. With just a few taps on their smartphone browsers, cashless patrons can enter a tip, share their rating, and provide feedback in under 30 seconds. Every transaction is meticulously recorded to ensure transparency, accuracy, and security. Tipping is made easy as guests can utilize Apple Pay, Google Pay, or credit cards directly from their devices. Embrace a modern approach to rewarding excellent service with an enterprise digital tipping platform that both employees and guests appreciate, created by buku. The platform operates through a browser, eliminating the need for any downloads to facilitate tipping. Additionally, buku offers customizable settings to align the tipping guidelines with your business's policies, ensuring a seamless integration into your operations. This approach not only simplifies the tipping process but also fosters a more engaged and satisfied clientele.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apple Pay
Google Pay

Integrations

Apple Pay
Google Pay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Grateful

Country

United Kingdom

Website

grateful.net

Vendor Details

Company Name

buku

Website

bukuglobal.com

Product Features

Alternatives

Alternatives

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