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Description
Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.
Description
Your customer simply takes out their phone, taps on your associate’s avatar, and chooses the desired tip amount while keeping a safe distance. Once they press the “tip” button, the amount is instantly credited to the shared team or individual account of the associate. This allows you or your accountant to monitor tips in real time, as the app automatically distributes the tips among your staff members. After the transaction, both the associate and the customer can part ways in mere seconds, avoiding the risks associated with handling cash that may carry germs. With this system, your team can receive tips from anyone, at any location, and at any time, effectively reducing the chances of missed opportunities when customers do not have cash on hand. This also streamlines payment processes, which can lead to an increase in tips overall. Furthermore, our app referral program provides an additional way for your staff to boost their earnings. By implementing socially distanced tipping, you keep your team safe and healthy, ensuring that customers can tip with the same ease as if they were using cash from their wallets or money clips. Ultimately, this modern approach to tipping enhances the overall customer experience while supporting your staff's financial success.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Grateful
Country
United Kingdom
Website
grateful.net
Vendor Details
Company Name
TipTapGo
Website
www.tiptapgo.io