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Description
Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.
Description
With a quick scan of a QR code, guests can instantly access their bill and make payments in mere seconds, allowing your team to dedicate more time to enhancing service quality. A single QR code streamlines order placement and payments through innovative digital menus, covering everything from start to finish. Additionally, Sunday offers enticing tips that surpass your current earnings, helping to attract, reward, and retain your staff effectively. Take your business a step further by implementing a customized loyalty program that incentivizes repeat visits and fosters customer commitment. Digital menus not only promote quicker reordering but also increase overall spending per customer. This system is also the quickest method to boost your Google reviews, gather feedback, and generate valuable insights for improvement. Utilizing QR codes is essential for this system to operate effectively; typically, each table is assigned a unique QR code that automatically updates the corresponding bill. By partnering with Sunday, you gain access to a comprehensive backend dashboard that enables you to monitor tables and payments in real time, and leverage this data to uncover critical insights about your business's performance and customer behavior. This powerful tool ensures that you stay informed and can make data-driven decisions to enhance your operations continuously.
API Access
Has API
API Access
Has API
Integrations
Apple Pay
Google Pay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Grateful
Country
United Kingdom
Website
grateful.net
Vendor Details
Company Name
Sunday
Website
sundayapp.com
Product Features
Product Features
Restaurant POS
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management