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Average Ratings 2 Ratings

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ease
features
design
support

Description

Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.

Description

Manage labor costs from a single screen "Labor Center", which layers scheduling, time punches, real-time sales from your POS, and projected vs actual labor analytics, all departments/locations in a single screen. Tips are pulled directly from the POS and distributed or pooled according to your rules. SpotOn Teamwork, formerly Dolce, handles tip pooling based on any time increment and point weighting. It also handles complex tip waterfalls based upon % tip or % sales tip-outs for support positions. Export gratuity data (cc, auto-gratuity, cash) directly to payroll. Manage all locations from a single account. View individual location data or a rollup of sales and labour data across all locations. Manage employees across multiple locations. Payroll data is available for single or multiple EINs. Employees can view their schedules, punches in time, and tips. Trade or swap shifts and submit availability/time-off. Receive alerts. Dialogue with management Employers enjoy mobile management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ADP Celergo
ADP DataCloud
ADP Enterprise HR
ADP Global Payroll
ADP Learning Management
ADP Mobile Solutions
ADP Next Gen HCM
ADP Onboarding
ADP Retirement Services
ADP StandOut
ADP Streamline
ADP Succession Management
ADP Total Absence Management
ADP Workforce Now On the Go
Apple Pay
CAKE POS
Google Pay
SpotOn
Toast POS
Wisely by ADP

Integrations

ADP Celergo
ADP DataCloud
ADP Enterprise HR
ADP Global Payroll
ADP Learning Management
ADP Mobile Solutions
ADP Next Gen HCM
ADP Onboarding
ADP Retirement Services
ADP StandOut
ADP Streamline
ADP Succession Management
ADP Total Absence Management
ADP Workforce Now On the Go
Apple Pay
CAKE POS
Google Pay
SpotOn
Toast POS
Wisely by ADP

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Grateful

Country

United Kingdom

Website

grateful.net

Vendor Details

Company Name

SpotOn

Founded

2017

Country

United States

Website

www.dolcesoftware.com

Product Features

Product Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Alternatives

Alternatives