Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.
Description
Manage labor costs from a single screen "Labor Center", which layers scheduling, time punches, real-time sales from your POS, and projected vs actual labor analytics, all departments/locations in a single screen. Tips are pulled directly from the POS and distributed or pooled according to your rules. SpotOn Teamwork, formerly Dolce, handles tip pooling based on any time increment and point weighting. It also handles complex tip waterfalls based upon % tip or % sales tip-outs for support positions. Export gratuity data (cc, auto-gratuity, cash) directly to payroll. Manage all locations from a single account. View individual location data or a rollup of sales and labour data across all locations. Manage employees across multiple locations. Payroll data is available for single or multiple EINs. Employees can view their schedules, punches in time, and tips. Trade or swap shifts and submit availability/time-off. Receive alerts. Dialogue with management Employers enjoy mobile management.
API Access
Has API
API Access
Has API
Integrations
ADP Celergo
ADP DataCloud
ADP Enterprise HR
ADP Global Payroll
ADP Learning Management
ADP Mobile Solutions
ADP Next Gen HCM
ADP Onboarding
ADP Retirement Services
ADP StandOut
Integrations
ADP Celergo
ADP DataCloud
ADP Enterprise HR
ADP Global Payroll
ADP Learning Management
ADP Mobile Solutions
ADP Next Gen HCM
ADP Onboarding
ADP Retirement Services
ADP StandOut
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Grateful
Country
United Kingdom
Website
grateful.net
Vendor Details
Company Name
SpotOn
Founded
2017
Country
United States
Website
www.dolcesoftware.com
Product Features
Product Features
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management