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Description
Grateful is an innovative platform that digitizes the management of cashless tips and TRONC, revolutionizing the collection, tracking, and distribution of gratuities in the service and hospitality sectors. By eliminating the need for manual cash handling and outdated spreadsheets, it implements an automated and transparent system that guarantees timely and fair earnings for frontline employees. Customers can easily tip using QR/NFC technology integrated with point-of-sale systems, allowing for payments through Apple Pay, Google Pay, or cards, while businesses benefit from a unified dashboard to oversee tip revenues, manage distributions, and customize split rules, all while adhering to tax and labor laws, such as HMRC guidelines in the UK. Moreover, team members gain instant access to their earnings statistics by shift, day, or specified period, can receive feedback and ratings, and have the option to withdraw their tips directly to their bank accounts without the delays associated with payroll cycles, significantly enhancing employee satisfaction and retention. This modern approach not only streamlines operations but also fosters a sense of financial security among staff, ultimately contributing to a more positive workplace environment.
Description
Modernizing the process of digital tipping and feedback, along with instant payouts, tax reporting, and compliance, has transformed the hospitality industry. Utilizing QR codes and kiosks for digital tipping enables guests to reward staff quickly without needing to download an app. This system grants employees immediate access to their earnings, which can boost effective wages by as much as 20%, greatly enhancing employee retention. By minimizing barriers to tipping, Grazzy facilitates flexible options for tip distribution, allowing funds to be sent directly to employee-linked debit cards, via ACH bank transfer, or included in payroll. This innovative approach significantly lowers costs associated with retention and recruitment while increasing employee income. Streamlining this process not only mitigates risks but also provides customers with the ease of digital tipping solutions. Additionally, automatic distribution of credit card tips ensures employees receive their payments without delay, making it an attractive proposition for top talent seeking higher earnings that are readily accessible. Ultimately, this modern tipping solution not only benefits employees but also enhances the overall customer experience, fostering loyalty and satisfaction.
API Access
Has API
API Access
Has API
Integrations
ADP Global Payroll
Apple Pay
Google Pay
Oracle Hospitality Suite8
Oracle MICROS POS
Integrations
ADP Global Payroll
Apple Pay
Google Pay
Oracle Hospitality Suite8
Oracle MICROS POS
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Grateful
Country
United Kingdom
Website
grateful.net
Vendor Details
Company Name
Grazzy
Website
www.grazzy.com