Average Ratings 4 Ratings
Average Ratings 0 Ratings
Description
Graphlogic Conversational AI Platform consists of: Robotic Process Automation for Enterprises (RPA), Conversational AI, and Natural Language Understanding technology to create advanced chatbots and voicebots. It also includes Automatic Speech Recognition (ASR), Text-to-Speech solutions (TTS), and Retrieval Augmented Generation pipelines (RAGs) with Large Language Models.
Key components:
Conversational AI Platform
- Natural Language understanding
- Retrieval and augmented generation pipeline or RAG pipeline
- Speech to Text Engine
- Text-to-Speech Engine
- Channels connectivity
API Builder
Visual Flow Builder
Pro-active outreach conversations
Conversational Analytics
- Deploy anywhere (SaaS, Private Cloud, On-Premises).
- Single-tenancy / multi-tenancy
- Multiple language AI
Description
Vonage AI Studio is a user-friendly platform that caters to both developers and non-technical users, allowing them to design and launch AI-enhanced conversational interfaces across various channels such as voice, SMS, WhatsApp, and web chat. With its simple drag-and-drop functionality, individuals can create intricate conversational pathways without needing in-depth programming expertise. Among its standout features are Natural Language Understanding (NLU) that helps decipher user intent, Automatic Speech Recognition (ASR) for converting spoken words into text, and Text-to-Speech (TTS) technology that produces fluid and engaging verbal responses. The platform seamlessly integrates with a wide range of APIs and services, ensuring smooth interactions with pre-existing business frameworks. Moreover, AI Studio equips users with real-time analytics and insights, enabling them to track and enhance the effectiveness of their conversations. By replacing traditional IVR systems with advanced natural language speech recognition, businesses can offer a more engaging and human-like customer experience. This innovative approach not only improves user satisfaction but also streamlines communication processes.
API Access
Has API
No
API Access
Has API
Yes
Integrations
WhatsApp
Yes
AWS AI Services
Yes
Avaya Aura
Yes
Call Coach AI
No
Chatterbox
No
Dograh
No
ElevenAgents
No
Facebook
Yes
Fluents.ai
No
Freshdesk
Yes
Integrations
WhatsApp
Yes
AWS AI Services
No
Avaya Aura
No
Call Coach AI
Yes
Chatterbox
Yes
Dograh
Yes
ElevenAgents
Yes
Facebook
No
Fluents.ai
Yes
Freshdesk
No
Pricing Details
$75/1250 MAU/month
Cloud version pricing is per MAU or per 1 Min
On-Premises version is
On-Premises version is
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Graphlogic
Founded
2023
Country
Serbia
Website
graphlogic.ai/
Vendor Details
Company Name
Vonage AI Studio
Founded
2001
Country
United States
Website
www.vonage.com/communications-apis/ai-studio/
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
Yes
Intent Recognition
Yes
Multi-Languages
Yes
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
Yes
Speech Synthesis
Yes
Virtual Assistant
Yes
Natural Language Processing
Co-Reference Resolution
Yes
In-Database Text Analytics
No
Named Entity Recognition
Yes
Natural Language Generation (NLG)
Yes
Open Source Integrations
Yes
Parsing
Yes
Part-of-Speech Tagging
No
Sentence Segmentation
No
Stemming/Lemmatization
Yes
Tokenization
Yes