Average Ratings 4 Ratings

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Average Ratings 0 Ratings

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Description

Graphlogic Conversational AI Platform consists of: Robotic Process Automation for Enterprises (RPA), Conversational AI, and Natural Language Understanding technology to create advanced chatbots and voicebots. It also includes Automatic Speech Recognition (ASR), Text-to-Speech solutions (TTS), and Retrieval Augmented Generation pipelines (RAGs) with Large Language Models. Key components: Conversational AI Platform - Natural Language understanding - Retrieval and augmented generation pipeline or RAG pipeline - Speech to Text Engine - Text-to-Speech Engine - Channels connectivity API Builder Visual Flow Builder Pro-active outreach conversations Conversational Analytics - Deploy anywhere (SaaS, Private Cloud, On-Premises). - Single-tenancy / multi-tenancy - Multiple language AI

Description

Progress Agentic RAG is a SaaS platform that enhances Retrieval-Augmented Generation by automatically indexing, searching, and producing AI-driven insights from both structured and unstructured business information, such as documents, emails, videos, and presentations. It achieves this by merging RAG with intelligent workflows that can reason, classify, summarize, and answer inquiries while providing traceable and verifiable outcomes, all without necessitating that users create or manage their own RAG infrastructure. This solution is modular and operates as a no-code RAG-as-a-Service, facilitating AI readiness for organizations by allowing them to extract contextual intelligence and business insights through natural language queries and output metrics focused on quality. Furthermore, it seamlessly integrates with any leading Large Language Model (LLM) and accommodates multilingual and multimodal content for indexing and retrieval. Noteworthy features include AI-driven summarization and classification, the generation of Q&A from enterprise data, and a Prompt Lab that enables the validation of LLM behavior through customized prompts. Additionally, the platform is designed to enhance user experience by simplifying complex tasks and ensuring that organizations can derive maximum value from their data effortlessly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Zendesk Yes 
AWS AI Services Yes 
ChatGPT Yes 
Facebook Yes 
Freshdesk Yes 
GENESYS Yes 
GPT-4o No 
GPT-4o mini No 
Gemini No 
Google Drive No 
Instagram Yes 
LINE Yes 
Microsoft Azure No 
Microsoft SharePoint No 
OpenAI No 
Salesforce Yes 
Telegram Yes 
Viber Yes 
WeChat Yes 
WhatsApp Yes 

Integrations

Zendesk Yes 
AWS AI Services No 
ChatGPT No 
Facebook No 
Freshdesk No 
GENESYS No 
GPT-4o Yes 
GPT-4o mini Yes 
Gemini Yes 
Google Drive Yes 
Instagram No 
LINE No 
Microsoft Azure Yes 
Microsoft SharePoint Yes 
OpenAI Yes 
Salesforce No 
Telegram No 
Viber No 
WeChat No 
WhatsApp No 

Pricing Details

$75/1250 MAU/month
Cloud version pricing is per MAU or per 1 Min
On-Premises version is
Free Trial Yes 
Free Version No 

Pricing Details

$700 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Graphlogic

Founded

2023

Country

Serbia

Website

graphlogic.ai/

Vendor Details

Company Name

Progress Software

Country

United States

Website

www.progress.com/agentic-rag

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Natural Language Processing

Co-Reference Resolution Yes 
In-Database Text Analytics No 
Named Entity Recognition Yes 
Natural Language Generation (NLG) Yes 
Open Source Integrations Yes 
Parsing Yes 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization Yes 
Tokenization Yes 

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