Average Ratings 4 Ratings

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Average Ratings 0 Ratings

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Description

Graphlogic Conversational AI Platform consists of: Robotic Process Automation for Enterprises (RPA), Conversational AI, and Natural Language Understanding technology to create advanced chatbots and voicebots. It also includes Automatic Speech Recognition (ASR), Text-to-Speech solutions (TTS), and Retrieval Augmented Generation pipelines (RAGs) with Large Language Models. Key components: Conversational AI Platform - Natural Language understanding - Retrieval and augmented generation pipeline or RAG pipeline - Speech to Text Engine - Text-to-Speech Engine - Channels connectivity API Builder Visual Flow Builder Pro-active outreach conversations Conversational Analytics - Deploy anywhere (SaaS, Private Cloud, On-Premises). - Single-tenancy / multi-tenancy - Multiple language AI

Description

Streamline customer support through an AI chatbot that utilizes your own content while remaining under your control. Personalize and train Kotae by utilizing data from your website, training documents, and frequently asked questions. Allow Kotae to handle customer inquiries, generating answers based on your proprietary information. Customize Kotae’s look to reflect your brand identity by including your logo, choosing theme colors, and crafting a welcome message. Additionally, you have the option to modify AI-generated responses by setting up a tailored FAQ section. Our technology integrates cutting-edge advancements in chatbot capabilities, employing OpenAI and retrieval-augmented generation techniques. You can further improve Kotae's performance over time by analyzing chat history and integrating additional training materials. Available around the clock, Kotae serves as an intelligent and adaptive assistant to meet your needs. It can support your customers in more than 80 languages, ensuring comprehensive assistance across diverse demographics. Our services are especially beneficial for small businesses, featuring dedicated onboarding support in both Japanese and English to facilitate a smooth transition.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS AI Services Yes 
Avaya Aura Yes 
ChatGPT Yes 
Facebook Yes 
Freshdesk Yes 
GENESYS Yes 
Google Yes 
Instagram Yes 
LINE Yes 
OpenAI No 
Salesforce Yes 
Telegram Yes 
Viber Yes 
WeChat Yes 
WhatsApp Yes 
Zendesk Yes 

Integrations

AWS AI Services No 
Avaya Aura No 
ChatGPT No 
Facebook No 
Freshdesk No 
GENESYS No 
Google No 
Instagram No 
LINE No 
OpenAI Yes 
Salesforce No 
Telegram No 
Viber No 
WeChat No 
WhatsApp No 
Zendesk No 

Pricing Details

$75/1250 MAU/month
Cloud version pricing is per MAU or per 1 Min
On-Premises version is
Free Trial Yes 
Free Version No 

Pricing Details

$9 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Graphlogic

Founded

2023

Country

Serbia

Website

graphlogic.ai/

Vendor Details

Company Name

Kotae

Website

kotae.ai/

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Natural Language Processing

Co-Reference Resolution Yes 
In-Database Text Analytics No 
Named Entity Recognition Yes 
Natural Language Generation (NLG) Yes 
Open Source Integrations Yes 
Parsing Yes 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization Yes 
Tokenization Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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