Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
In today's always-connected digital landscape, citizens increasingly expect to engage with their government in ways that suit their personal preferences. OneView provides a comprehensive service request management platform that streamlines the process of submitting service requests while serving as a central hub for all interactions between residents and local authorities. This user-centric solution allows residents to report and track their service requests efficiently. When a request is made, it is promptly directed to relevant local government officials for resolution, accompanied by automated notifications that keep residents updated throughout the process. As the government responds to evolving expectations from its constituents, it seeks innovative methods to digitize and disseminate information while delivering services through the devices that individuals utilize most frequently. Residents can easily request services or information online, report issues through a web portal, mobile application, email, or phone, and receive timely alerts about upcoming community events. Additionally, this system enhances the management of resident relationships by ensuring that users remain informed about their service requests, available programs, and local happenings. By embracing these modern solutions, governments can foster better communication and strengthen their connection with the community.
Description
Rolta is at the forefront of digital transformation, providing innovative IP-based solutions. The Rolta OneView™ platform, which has received numerous accolades, is the result of over thirty years of expertise in engineering, geospatial, IT, and analytics. Rolta presents an all-encompassing Business Intelligence and Big Data analytics solution designed to help organizations achieve both operational and business excellence. Companies in asset-intensive sectors gain immediate business benefits from the solution's role-specific actionable insights, a library of more than 3000 pre-built analytics tailored to various industries, established knowledge models, and an architecture that ensures cross-functional performance integrity. The Rolta OneView™ Enterprise Suite delivers distinctive business advantages through its role-focused actionable insights, aligning operational and business intelligence for strategic organizational impact. By leveraging this comprehensive suite, organizations can make well-informed decisions that pave the way for meaningful business transformation and success in a competitive landscape.
API Access
Has API
Yes
API Access
Has API
No
Integrations
SAP Cloud Platform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Granicus
Country
United States
Website
granicus.com/solution/govservice/oneview/
Vendor Details
Company Name
Rolta
Country
India
Website
www.rolta.com/products/rolta-oneview/
Product Features
Product Features
Big Data
Collaboration
No
Data Blends
No
Data Cleansing
No
Data Mining
No
Data Visualization
No
Data Warehousing
No
High Volume Processing
No
No-Code Sandbox
No
Predictive Analytics
No
Templates
No