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Description
In today's always-connected digital landscape, citizens increasingly expect to engage with their government in ways that suit their personal preferences. OneView provides a comprehensive service request management platform that streamlines the process of submitting service requests while serving as a central hub for all interactions between residents and local authorities. This user-centric solution allows residents to report and track their service requests efficiently. When a request is made, it is promptly directed to relevant local government officials for resolution, accompanied by automated notifications that keep residents updated throughout the process. As the government responds to evolving expectations from its constituents, it seeks innovative methods to digitize and disseminate information while delivering services through the devices that individuals utilize most frequently. Residents can easily request services or information online, report issues through a web portal, mobile application, email, or phone, and receive timely alerts about upcoming community events. Additionally, this system enhances the management of resident relationships by ensuring that users remain informed about their service requests, available programs, and local happenings. By embracing these modern solutions, governments can foster better communication and strengthen their connection with the community.
Description
At QOLA, we hold the conviction that every individual possesses a distinct background and narrative that contributes to who they are. Each person's unique experiences have played a crucial role in shaping their physical, emotional, and spiritual well-being. Through the QOLA assessment process, we strive to understand these individual characteristics and needs, enabling us to deliver personalized care and services that adapt to the evolving requirements of each person. By adopting a holistic and people-focused philosophy, QOLA empowers residents to flourish and experience their optimal quality of life. We contend that without QOLA, it would be challenging to adequately address and monitor all facets of a resident's quality of life. QOLA sets a new benchmark for care in retirement communities. We also invite all family members to download the QOLA APP from the Apple App Store. This innovative application not only allows families to track the daily care being provided to their loved ones but also facilitates swift communication for any inquiries or requests directly to the facility. Ultimately, our goal is to ensure that families remain connected and informed about their loved ones' well-being.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$7.95 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Granicus
Country
United States
Website
granicus.com/solution/govservice/oneview/
Vendor Details
Company Name
QOLA
Founded
2013
Country
Canada
Website
www.myqola.ca
Product Features
Product Features
Assisted Living
Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management