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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

In today's always-connected digital landscape, citizens increasingly expect to engage with their government in ways that suit their personal preferences. OneView provides a comprehensive service request management platform that streamlines the process of submitting service requests while serving as a central hub for all interactions between residents and local authorities. This user-centric solution allows residents to report and track their service requests efficiently. When a request is made, it is promptly directed to relevant local government officials for resolution, accompanied by automated notifications that keep residents updated throughout the process. As the government responds to evolving expectations from its constituents, it seeks innovative methods to digitize and disseminate information while delivering services through the devices that individuals utilize most frequently. Residents can easily request services or information online, report issues through a web portal, mobile application, email, or phone, and receive timely alerts about upcoming community events. Additionally, this system enhances the management of resident relationships by ensuring that users remain informed about their service requests, available programs, and local happenings. By embracing these modern solutions, governments can foster better communication and strengthen their connection with the community.

Description

K4Community serves as a comprehensive engagement platform specifically designed for senior living environments, seamlessly integrating various tools aimed at enhancing the experience for both residents and staff into a cohesive technological framework. With a single sign-on dashboard, personnel can efficiently oversee communications, manage content, organize events, coordinate dining services, handle work orders, and maintain resident records, thereby facilitating streamlined workflows and ensuring that content can be created once and distributed across multiple channels. On the resident side, the Plus App offers an intuitive interface that allows seniors to easily connect with family members, access community news, and interact with staff. Additionally, the platform features Alexa-powered voice capabilities for hands-free service access and information retrieval, Smart Home integrations for managing environmental controls like lighting and temperature, and an automated resident check-in system that balances personal autonomy with safety. Communities can also utilize digital signage and direct television broadcast features to relay announcements, showcase programming, and provide entertainment throughout shared spaces, enhancing the communal atmosphere and keeping residents informed and engaged. Overall, K4Community not only fosters stronger connections within the community but also promotes the well-being and independence of its residents.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alexa No 
Awardco No 
Brightly Asset Essentials No 
Canva No 
Eventbrite No 
FullCount No 
MatrixCare No 
MealSuite No 
Netsmart Homecare No 
PointClickCare No 
RSS No 
Thryve No 
Twilio No 
Vimeo No 
Volante No 
Workday HCM No 
Zinnia No 
Zoom No 

Integrations

Alexa Yes 
Awardco Yes 
Brightly Asset Essentials Yes 
Canva Yes 
Eventbrite Yes 
FullCount Yes 
MatrixCare Yes 
MealSuite Yes 
Netsmart Homecare Yes 
PointClickCare Yes 
RSS Yes 
Thryve Yes 
Twilio Yes 
Vimeo Yes 
Volante Yes 
Workday HCM Yes 
Zinnia Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Granicus

Country

United States

Website

granicus.com/solution/govservice/oneview/

Vendor Details

Company Name

K4Connect

Founded

2013

Country

United States

Website

www.k4connect.com/k4-community/

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

Alternatives

Alternatives

CATIE Reviews

CATIE

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