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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

In today's always-connected digital landscape, citizens increasingly expect to engage with their government in ways that suit their personal preferences. OneView provides a comprehensive service request management platform that streamlines the process of submitting service requests while serving as a central hub for all interactions between residents and local authorities. This user-centric solution allows residents to report and track their service requests efficiently. When a request is made, it is promptly directed to relevant local government officials for resolution, accompanied by automated notifications that keep residents updated throughout the process. As the government responds to evolving expectations from its constituents, it seeks innovative methods to digitize and disseminate information while delivering services through the devices that individuals utilize most frequently. Residents can easily request services or information online, report issues through a web portal, mobile application, email, or phone, and receive timely alerts about upcoming community events. Additionally, this system enhances the management of resident relationships by ensuring that users remain informed about their service requests, available programs, and local happenings. By embracing these modern solutions, governments can foster better communication and strengthen their connection with the community.

Description

Enhance your team's efficiency by enabling them to record more data in a shorter period with exceptional precision while minimizing liability risks. Guard1 stands at the forefront of RFID technology for inmate monitoring, cell inspections, suicide watch records, and officer task management. For over three decades, Guard1 and The PIPE have set the benchmark for guard tours, being utilized by organizations, governmental bodies, and institutions across the globe. Ensure that well-being checks for both residents and patients are consistently performed, with immediate notifications for any delays or omissions. Safeguard your residents with Guard1's comprehensive documentation capabilities for services and room inspections, allowing you to monitor resident locations and potential elopements effectively. With Guard1, you receive real-time insights into movement, activities, distributions, and much more, ensuring that you stay informed about every aspect of care and safety. This innovative system is designed to provide peace of mind while enhancing operational efficiency.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Citizen RIMS No 

Integrations

Citizen RIMS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$495 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Granicus

Country

United States

Website

granicus.com/solution/govservice/oneview/

Vendor Details

Company Name

TimeKeeping Systems

Founded

1986

Country

United States

Website

www.guard1.com

Product Features

Physical Security

Checkpoint Tracking Yes 
Customer Management No 
Data Collection Yes 
Event Management Yes 
Incident Management Yes 
Investigation Management No 
Multiple Alarm Queues No 

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