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Description
Leverage the insights gained from customer feedback to create services that effectively address the needs of your communities and citizens. By comprehensively understanding the customer journey across various access points, you can utilize this valuable information to foster beneficial transformations. Enhance the management of official customer interactions, including grievances and Freedom of Information requests. Our expertise can assist you in developing a sustainable strategy aimed at revolutionizing how you engage with customers and communities. We empower public service organizations to cultivate opportunities for impactful citizen interactions that result in tangible improvements in individuals' lives. Our collaborations span a wide array of entities, such as local councils, housing organizations, national transport services, police departments, governmental agencies, educational institutions, and the NHS. GovMetric transcends being merely a technology provider; we bring over seventy-five years of combined expertise in customer and citizen engagement to the table. We strive to exceed the expectations of being just another vendor. By focusing on genuine partnerships, we aim to make a significant difference in public service delivery.
Description
Ensuring that governments adhere to stringent governance standards, which encompass equitable and transparent electoral processes, is vital. Additionally, it is important to support those communities impacted by conflicts, natural calamities, and humanitarian crises. Safeguarding human rights during times of upheaval and discrimination remains a critical concern. The Ushahidi platform offers a means for communities to convert information into actionable insights through an easy-to-use crowdsourcing and mapping interface. By facilitating the swift gathering, management, and analysis of crowdsourced data, Ushahidi empowers a diverse array of stakeholders—including individuals, community organizations, governmental bodies, activists, and various entities—to drive significant change. We extend both technological support and expertise to organizations and communities that share our mission. As these voices gain prominence, the effectiveness of organizations is enhanced, ultimately leading to a more substantial social impact. This synergy not only fosters resilience but also encourages collaboration among various groups working towards common goals.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GovMetric
Country
United Kingdom
Website
www.govmetric.com
Vendor Details
Company Name
Ushahidi
Founded
2008
Country
Kenya
Website
www.ushahidi.com
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management