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Description
Leverage the insights gained from customer feedback to create services that effectively address the needs of your communities and citizens. By comprehensively understanding the customer journey across various access points, you can utilize this valuable information to foster beneficial transformations. Enhance the management of official customer interactions, including grievances and Freedom of Information requests. Our expertise can assist you in developing a sustainable strategy aimed at revolutionizing how you engage with customers and communities. We empower public service organizations to cultivate opportunities for impactful citizen interactions that result in tangible improvements in individuals' lives. Our collaborations span a wide array of entities, such as local councils, housing organizations, national transport services, police departments, governmental agencies, educational institutions, and the NHS. GovMetric transcends being merely a technology provider; we bring over seventy-five years of combined expertise in customer and citizen engagement to the table. We strive to exceed the expectations of being just another vendor. By focusing on genuine partnerships, we aim to make a significant difference in public service delivery.
Description
Govstack is a comprehensive, cloud-based digital solution tailored for public sector entities to efficiently provide online services, manage content, and foster community engagement through a unified and scalable framework. This platform integrates various essential tools, such as a content management system, online forms, event management, and a citizen portal, all within a cohesive environment that empowers governments to offer round-the-clock access to services, information, and transactions across all devices. Staff members can effortlessly create and oversee websites, publish content, and manage updates without needing technical skills, while the system facilitates automated workflows for applications, registrations, and payments. Additionally, Govstack is equipped with functionalities like secure single sign-on, real-time notifications, advanced search capabilities, and responsive design, which collectively enhance the user experience by making it simple for residents to locate information, engage with services, and remain updated on community news. Furthermore, this innovative platform aims to streamline interactions between the government and its citizens, ultimately promoting transparency and efficiency in public service delivery.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GovMetric
Country
United Kingdom
Website
www.govmetric.com
Vendor Details
Company Name
Govstack
Founded
1998
Country
Canada
Website
www.govstack.com
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management