Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Make timely, strategic decisions to harmonize your communication efforts seamlessly across earned, paid, and owned channels. We offer the largest, most meticulously curated media database in the UK, relied upon by countless communications professionals. Our extensive monitoring covers a vast array of global media across all platforms, with skilled editors ensuring that the information you receive is entirely pertinent to your needs. Engage, track, and analyze all relevant conversations with our combination of advanced technology and insightful human expertise. Our dedicated consultants collaborate with you to create a customized analysis framework that effectively distinguishes essential metrics from the excess noise. Additionally, our affordable micro-survey solution allows users to design and deploy brief surveys, yielding rapid results in mere minutes. As the leading and most current source of media intelligence in the industry, we possess unmatched knowledge of this dynamic landscape, ensuring you are always informed and ready to adapt. This comprehensive approach not only enhances your communication strategy but also empowers you to stay ahead of the curve in an ever-changing environment.

Description

With Spotler Engage, you can seamlessly manage webcare, messaging, social media publishing, and monitoring all from a single, user-friendly tool. Establishing strong relationships with your customers is crucial for any thriving organization. By delivering exceptional support, you can transform your customers into loyal connections. This platform enables you to oversee all your social media channels, ensuring that you remain informed and can contribute meaningfully where it counts. You can easily track both online and offline conversations through its thorough monitoring capabilities. Stay responsive to current events and keep abreast of everything that influences your brand and reputation. By consolidating all online communications into one streamlined dashboard, you can maintain a clear perspective and stay informed. The publishing feature in Spotler Engage makes it simple to distribute your valuable content to your desired audience. By ensuring efficient and high-quality service across all channels, you not only enhance customer satisfaction but also maintain a holistic view of your engagement efforts. Ultimately, this leads to a more connected and responsive approach to customer relationships.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Google Business Profile
Instagram
LinkedIn
Meta AI
Spotler
WhatsApp
X (Twitter)

Integrations

Facebook
Google Business Profile
Instagram
LinkedIn
Meta AI
Spotler
WhatsApp
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cision

Founded

2014

Country

United Kingdom

Website

www.gorkana.com

Vendor Details

Company Name

Spotler

Founded

2016

Country

Netherlands

Website

spotler.com/en-gb/engage

Product Features

Media Monitoring

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Alternatives

Alternatives

PRmax Reviews

PRmax

PRmax Ltd
Meltwater Reviews

Meltwater

Meltwater Group
Nexis Newsdesk Reviews

Nexis Newsdesk

LexisNexis
BoomSonar Suite Reviews

BoomSonar Suite

Tick Tock Boom
CisionOne Reviews

CisionOne

Cision