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features
design
support

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Write a Review

Description

GOTRACK serves as an innovative marketplace solution for real-time AI-driven pickup, delivery, and service management, aimed at enhancing employee efficiency, elevating customer satisfaction, and streamlining business operations. As the first of its kind in logistics SaaS, Gotrack allows users to access its features anytime and from any browser, ensuring convenience. The platform employs 256-bit SSL encryption and operates on Amazon's AWS infrastructure, boasting an impressive 99.99% uptime SLA. With its intelligent routing capabilities, Gotrack not only saves time and money but also boosts the productivity and effectiveness of your deliveries. You can easily oversee your drivers while we handle your route planning! Experience seamless route optimization that enables you to schedule, assign, and dispatch numerous jobs in mere seconds. Say goodbye to the frustration of waiting for end-of-day status updates, as you will receive real-time notifications at all times! Logistics operations are now more transparent; you will know exactly what is happening as it unfolds. Furthermore, the system automatically dispatches branded tracking notifications and alerts to both your drivers and customers, enhancing communication and service quality. Overall, Gotrack is revolutionizing the logistics landscape with its comprehensive and user-friendly features.

Description

Enhance the management of field services by utilizing a collection of user-friendly, AI-driven tools designed for routing, scheduling, and overseeing field service technicians. With Oracle Field Service, on-site personnel can consistently provide prompt and effective customer service experiences. This innovative approach ensures that every interaction is optimized for efficiency and customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Oracle Service No 

Integrations

Oracle Service Yes 

Pricing Details

$9 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GoTrack

Founded

2015

Country

India

Website

gotrackapp.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com

Product Features

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management Yes 
Customer Database Yes 
Inventory Control No 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking No 
Technician Management Yes 
Work Order Management Yes 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management No 
Contract Management No 
Customer Database No 
Inventory Control No 
Job Management No 
Job Tracking No 
Mobile Access No 
Routing No 
Scheduling Yes 
Self Service Portal No 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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