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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The Dispatch Board serves as a comprehensive dashboard for field forces, facilitating drag-and-drop dispatching, integrated route mapping, and the management of both assigned and unassigned work orders, along with a calendar view for scheduled service calls and workforce resources. This centralized platform efficiently handles resources, work orders, schedules, routes, and more, underscoring our commitment to enhancing communication between your team members while they are on-site. To further support this, we have developed a mobile application that allows for real-time messaging and updates, with the option to store and forward information when coverage is limited. You can effortlessly send directions, tasks, schedules, and orders directly to mobile phones and tablets. Additionally, our mobile app empowers your field service technicians to input all necessary data while on the job, streamlining their workflow and improving efficiency in the field. Ultimately, this innovative solution is designed to enhance productivity and ensure seamless operations within your field service team.

Description

Visual Dispatch is a comprehensive crane scheduling software package that provides advanced features for Quote generation and tracking, Preventive Maintenance, and integrated GPS equipment monitoring. The software simplifies the invoicing process by allowing users to generate invoices directly within the system and seamlessly transfer financial data to their accounting software, enhancing the overall efficiency of crane hire and rental operations. With the inclusion of WebView, crane dispatch schedules can be accessed securely from any web-enabled mobile device, ensuring convenient management on the go. Users can also communicate vital job information or send SMS text messages to field employees directly through the Visual Dispatch platform. The software's adaptability offers a wide array of options for configuring, viewing, and printing reports, allowing for tailored reporting to meet specific needs. Practically every facet of crane management can be handled efficiently within the Visual Dispatch software, making it an invaluable tool for operators in the industry. Additionally, its user-friendly interface ensures that even those with limited technical skills can navigate the system with ease.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
QuickBooks Online Yes 

Integrations

Axis LMS Yes 
QuickBooks Online No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GoServicePro

Founded

2001

Country

United States

Website

www.goservicepro.com

Vendor Details

Company Name

Senarc Systems

Website

www.senarc.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Work Order

Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Inventory Control Yes 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments Yes 
Routing Yes 
Scheduling Yes 
Task Management Yes 

Product Features

Equipment Maintenance

Customer Database No 
Dispatch Management No 
Equipment Tracking Yes 
Inventory Control No 
Job Management No 
Maintenance Scheduling Yes 
Warranty Tracking No 
Work Order Management No 

Rental

Auto / Boat Rental Yes 
Contract Management No 
Inspection Management No 
Inventory Management No 
Late Fee Calculation No 
Maintenance Management No 
Medical Equipment Rental Yes 
Multi-Location Yes 
Online Booking No 
Rate Management No 
Recurring Rentals No 
Reservations Management No 
Scheduling Yes 
Short / Long Term Rental No 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management No 
Contract Management No 
Customer Database Yes 
Inventory Control No 
Job Management No 
Job Tracking No 
Mobile Access No 
Routing No 
Scheduling Yes 
Self Service Portal No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling Yes 
Vehicle Tracking Yes 

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